Quick Sign In:  

Forum: Old versions

Topic: vtj and comp can not find hercules mk2

This topic is old and might contain outdated or incorrect information.

Hi! The computer cannot find my hercules mk2 when i plug it in, it is the same problem on my other two computers. i have tryed to unstall and install again many times.. it still says that it cannot find the hercules mk2, i have tried to have external power to but it still not work... what is the problem.
best regards jorgen

 

Posted Wed 14 Dec 05 @ 1:53 pm
djbambiPRO InfinityMember since 2003
questions:

1) did you first install the drivers provided on the CD
2) did you plug-in the console when the driver installer asked you to?
3) when you plug in your console, do the lights of the buttons turn on?
4) are you on Windows XP? (looks like 2000 is not in the supported OS list, only XP)

Nicolas
 

Posted Wed 14 Dec 05 @ 2:48 pm
Hi,

1) Did you try to unconnect all your other USB peripherals on your PC?
I had once (with DJ Console MK1) this problem with a defective mouse connected which was cutting all USB detection on the PC.

2) Do not forget you must always connect your DJ Console MK2 on the same USB port as the port where you installed it when running the installation process.
 

Posted Wed 14 Dec 05 @ 3:51 pm
acw_djPRO InfinitySenior staffMember since 2005

I think Jorgen has figure it out, because the DJC2 icon is already under his nickname...
 

Posted Thu 15 Dec 05 @ 4:10 am


(Old topics and forums are automatically closed)