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Forum: VirtualDJ Technical Support

Topic: PHASE HID - Support in VirtualDJ - Page: 11
FYI, the issue Partyboy user was having was related to Traktor Z2 and not Phase.
We have identified the issue with the Z2 (mostly present on Mac) and we will provide some solution soon.
With a workaround we gave to this user, he was able to use Z2 + Phase without any drift.

So basically, Phase in HID is still stable, fast and accurate.
 
i wish i could fix my issue :/
 
AudioDelite wrote :
i wish i could fix my issue :/


Did you try using only phase and laptop onboard soundcard to check if the issue is with pioneer controller?

Try resetting radio signals, remotes on the receiver and press A+B, sometimes I have to repeat this like 5 times until I have a clear signal without drifting.

VisionZ5 check your vdj inbox
 
djdad wrote :
FYI, the issue Partyboy user was having was related to Traktor Z2 and not Phase.
We have identified the issue with the Z2 (mostly present on Mac) and we will provide some solution soon.
With a workaround we gave to this user, he was able to use Z2 + Phase without any drift.

So basically, Phase in HID is still stable, fast and accurate.


Do you have a solution for PC users who use the Z2? Not only do I have the issue of drift but I lose connection on one of the decks a lot. It happens if I'm doing a lot of scratching or cueing. After about 20-30 seconds, the connection gets restored but it keeps happening randomly through out the night. The other deck never loses connection and seems to be just fine.

 
Did you confirm that the issue was also caused by the Z2? (ie using Phase without the Z2 fixes your issues?)
 
vdj_pARtybOy wrote :
AudioDelite wrote :
i wish i could fix my issue :/


Did you try using only phase and laptop onboard soundcard to check if the issue is with pioneer controller?

Try resetting radio signals, remotes on the receiver and press A+B, sometimes I have to repeat this like 5 times until I have a clear signal without drifting.

VisionZ5 check your vdj inbox



i did test it with just phase and the laptop. still got the issue.
 
so after a couple a weeks testing Phase and VDJ, I had noticed a drift when comparing to DVS vinyl, I can set the first cue point, and it wont drift, but the next cue points are not on the same position comparing to vinyl DVS, so the first hotcue point is set at 12h but after 3/4 vinyl rotations the second cue point ,that I know should be at 9h is at 8h15, the other hotcues are always moving back. this does not happen in Serato+Phase, maybe it needs more calibration in VDJ.
also noticed Phase HID calibration at startup is harder in VDJ, bugs found calibrating Phase: track plays faster or ultra fast, lost connection left or right, hotcues drifting. in Serato after resetting remotes couple times bugs are gone, in VDJ I have to repeat the reset 4/5 times, I find it easier to calibrate Phase+VDJ in DVS with no bugs.

another question when Im using Phase and press a midi hotcue while holding the record, sometimes the track starts playing then jumps back to cue point, I tried in settings HotCue Stutter/ Play/ Cue Hold, but sometimes the track still plays its random... what can I change? thank you
 
Sorry, yesterday after reconnecting USB the drift went away… I guess these devices get all crazy sometimes 🤷‍♂️
edit: the drift is there but its comparing to Traktor DVS vs Virtual DJ DVS or VDJ Phase HID, after a 3/4 rotations the cue points in VDJ move back. the same track in different SW have different cue point references.

and the hotcue weird behavior is probably because of the “Z2 workaround”, I cant reproduce it using the on-screen skin hotcues.
 
Just a note...I pretty much never have to calibrate phase via HID or even DVS using the DJM S9 or DJM S11, and I experience no real drift, unless I am doing recording and radio broadcast at the same time (which is probably a machine resource problem/not a common use-case), so the fact that you have to do calibrations a couple of times every startup to get decent performance is bad enough (imo).
I still experience hit or miss detection of phase on startup (remotes often don't respond until i reconnect the receiver).
 
In windows10 its faster connecting, re-start pc with Phase usb connected and it only drifts if connect the PC to the internet, but in macOS HID its always harder to calibrate to avoid drifts. but I guess it must be because of the Z2 workaround causing issues.
can you confirm the cuepoints drift comparing VDJ vs TRaktor or vs Serato? after 3/4 rotations the cue points in VDJ fall before cuepoints in Traktor (I hope I'm beeing clear)
thanks
 
The first video I posted when you were referring to the drift problem (backspin after 32 beats of play) had 3 cuepoints encountered during that playback/backspin ), and I started on the first cue point at 12 o'clock phase needle orientation - I was able to return to the first cue point at virtually the same needle orientation (12 o'clock). I've not looked at the second cue point onwards (needle point relative to where the first is) but that's probably easy to confirm, and besides that, I have done simple juggles using different spots within/up to one rotation and all the spots stayed in the relative position they were in before while doing the juggle (e.g. basic boom-bap beat with starting kick at 12, another kick at 2 ish, snare at 3, etc).
This was only with the DJM S9/S11...I saw considerable drift problems with the Kontrol Z2 when I tried the same, similar to what you have shown.
Please clarify/let me know if I'm misunderstanding the problem in any other way before I try reproducing again later.
 
Im comparing DVS softwares: VDJ vs Traktor, the same track has diferent cue point references. In VDJ the more revolutions you do, the vdj cue points are falling behind the same cue points vs Traktor, use the same track in both SW with same hotcues and check it please. Thanks
 
Here's my quick video to show that the problem is a specific (probably to the Kontrol Z2), not a general problem (unless I'm misunderstanding what you are saying). I'm using a DJM S11 for confirmation:



In the video I'm doing these things:

  1. Comparing Serato vs VirtualDJ with Phase in HID mode
  2. Using a track with 3 cue points (spaced at 0 beats in, 16 beats in, 32 beats in respectively)
  3. Starting with Serato, Playing the song up to the last cue marker (multiple revolutions involved), marking the 2nd and 3rd cue markers physically on the turntable with tape
  4. Doing a simple juggle (to show that relatively nearby positions don't slip as well)
  5. Starting VirtualDJ and repeating 3) and 4) (not placing but confirming markers for 3))


You'll see that VirtualDJ matchs Serato in the cuepoint placement expectations.

Let me know if I'm misunderstanding what you are saying - I'm willing to do more experiments to confirm any problems. I would say I did see drifting when using the Kontrol Z2 myself, but I don't see that with the DJM S11 🍺.
 
Can you please test with Traktor? Thank you
Yes I confirmed also, just tried Serato with AMX and its the same cuepoints placement has in VDJ
I think its the Traktor DVS algorithm that emulates it that way, like a real vinyl record.
 
vdj_pARtybOy wrote :
Can you please test with Traktor?


So that one I probably won't be able to do immediately (I can't remember where I put my TP2 licence key). I'll see if I can get it and a demo with TP2 vs VDJ, but given the drifting behavior currently with the Kontrol Z2 in VDJ, it's bound to be a bad demo.

vdj_pARtybOy wrote :

Thank you
Yes I confirmed also, just tried Serato with AMX and its the same cuepoints placement has in VDJ
I think its the Traktor DVS algorithm that emulates it that way, like a real vinyl record.


I'm not actually sure what the latter part of this means... they all track really well to me, and we all know the turntable community view on Serato.
Are you sure you don't have Traktor in absolute mode? That mode may have very different tracking characteristics (I think the one track is spread across the entirety of the record). VirtualDJ has an Absolute mode too...try comparing with VDJ in that mode and see if things change. I'm not sure if Phase DVS is recommended to be used in Absolute mode too (there is no start or end of record in that case).
 
Thanks for the tips and help DJ VinylTouch.
Well turns out I was using the same music tracks “the emotions - blind alley”, but 2 different MP3 🤦‍♂️ just noticed that one MP3 is 106bpm and the other 104.31bpm, thats why the drifting cuepoints! I thought I was playing the same MP3 file on both SW. I feel so dumb 🤣
And the Z2 workaround is probably also affecting something in drift, must wait for a fix on future update.best regards
 
No worries...it happens sometimes that way. I do hope the devs manage to get the case with the Kontrol Z2 fixed...it's a really nice mixer and it would definitely appeal to the turntablist community on Traktor 🍺.
 
 
AudioDelite wrote :
https://www.youtube.com/watch?v=LhW5qM1nmMY

AudioDelite can you please post a pic of your VDJ audio settings and performance options?
 
vdj_pARtybOy wrote :
AudioDelite wrote :
https://www.youtube.com/watch?v=LhW5qM1nmMY

AudioDelite can you please post a pic of your VDJ audio settings and performance options?
 
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