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Forum: VirtualDJ Technical Support

Topic: AMD Ryzen processor and VDJ stuttering problem - Page: 1
TVD UKPRO InfinityMember since 2007
I am aware that some issue has been recognised with AMD and stuttering problems, however i just can't get this issue on Rekordbox, but always get it on VDJ. I have several colleagues with same processor all on Rekordbox and same have no issues. Are VDJ aware of issue?
 

Posted Mon 01 Aug 22 @ 8:29 pm
I am following this post for answers, because I have exactly the same problem
 

Posted 7 days ago @ 8:43 pm
is the latency set the same on both softwares?

and are you testing with the same files on both

 

Posted 7 days ago @ 9:46 pm
TVD UKPRO InfinityMember since 2007
Yes identical folders same music, this has got more noticeable recently and i have noticed more VDJ users having same issue.
 

Posted 7 days ago @ 9:50 pm
and the latency?
 

Posted 7 days ago @ 10:14 pm
TVD UKPRO InfinityMember since 2007
yes have tried latency at different levels currently on 256. I am confinced this is some conflict with chip and vdj, just look on facebook groups or google it, vdj users having the issue, none appear to have it with other software, Rekordbox for one.
 

Posted 7 days ago @ 10:25 pm
FunkyJuPRO InfinityMember since 2015
interesting, i have AMD Ryzen 7 too and have stuttering issues very often
 

Posted 7 days ago @ 10:27 pm
TVD UKPRO InfinityMember since 2007
FunkyJu wrote :
interesting, i have AMD Ryzen 7 too and have stuttering issues very often


Try Rekordbox see if you get it, i think you will find you don't, be interesting to find out .
 

Posted 7 days ago @ 10:29 pm
AdionPRO InfinityCTOMember since 2006
Which controller or audio interface are you using?

There are no known problems specific to AMD processors.
 

Posted 7 days ago @ 5:01 am
TVD UKPRO InfinityMember since 2007
DDJ-1000 controller-vdj (latest update) tried on win 11 and win 10 . If no problems, why are so many having the issue? AMD have known issues, with fTPM Enabled , but the weird thing is nobody seems to get this stutter/pause on Rekordbox, all reports are using VDJ that i have seen?
 

Posted 7 days ago @ 8:46 am
AdionPRO InfinityCTOMember since 2006
No idea who these 'so many' are, yours is the first post i see on the forum about problems with AMD processors.

No problems personally either with AMD Ryzen 5 here.

Did you try if changing the latency to 512 makes a difference?
Did you try LatencyMon to see if it's a specific driver perhaps causing issues?
 

Posted 7 days ago @ 8:50 am
TVD UKPRO InfinityMember since 2007
 

Posted 7 days ago @ 8:54 am
TVD UKPRO InfinityMember since 2007
FunkyJu wrote :
interesting, i have AMD Ryzen 7 too and have stuttering issues very often


Another
 

Posted 7 days ago @ 8:56 am
TVD UKPRO InfinityMember since 2007
smitabraham wrote :
I am following this post for answers, because I have exactly the same problem


Another
 

Posted 7 days ago @ 8:56 am
TVD UKPRO InfinityMember since 2007
another , trust me many are having the issue with VDJ


 

Posted 7 days ago @ 8:58 am
TVD UKPRO InfinityMember since 2007
Adion wrote :
No idea who these 'so many' are, yours is the first post i see on the forum about problems with AMD processors.

No problems personally either with AMD Ryzen 5 here.

Did you try if changing the latency to 512 makes a difference?
Did you try LatencyMon to see if it's a specific driver perhaps causing issues?


Yes I have gone higher than 512 latency too.
 

Posted 7 days ago @ 9:03 am
AdionPRO InfinityCTOMember since 2006
Since you compared to RekordBox, did you try to set mathEngine to disabled?

Also, which exact CPU model do you have?
 

Posted 7 days ago @ 9:04 am
TVD UKPRO InfinityMember since 2007
Processor
1x AMD Ryzen™ 7 5800H Processor(Ryzen™ 7 5800H)
Memory
1x 16GB DDR4 3200
all music on internal Evo m.2 drive
Legion 5-15ACH6H Type 82JU
No not disabled math engine but surely this spec machine should handle that?
 

Posted 7 days ago @ 9:08 am
AdionPRO InfinityCTOMember since 2006
It should be, but it will be easier to find the problem by eliminating it as the cause of the issue.

The laptop uses the AMD's integrated graphics?
 

Posted 7 days ago @ 9:17 am
TVD UKPRO InfinityMember since 2007
Adion wrote :
It should be, but it will be easier to find the problem by eliminating it as the cause of the issue.

The laptop uses the AMD's integrated graphics?


No it has a NVIDIA GeForce® RTX 3070 8GB
 

Posted 7 days ago @ 9:19 am
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