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Forum: VirtualDJ Technical Support

Topic: RANE 72 RANE 12 Issue - Page: 2

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So they switched back and forth between serato and vdj with no issues If that's the case sounds like virtual isn't reading the twelves Next thing I would try is a windows pc with the twelves and see if that works I'm just trying to help you narrow it down as much as possible
 
I appreciate and I’ll try any and everything. Gonna run and grab a windows laptop.
 
All I can tell right now is that it's not supposed to work like that as you can see from the video I posted.
I will try later with my MAC as well, but I don't have an ARM MAC.
So, while I'm going to do a test with my MAC, please do a test where Serato runs on the ARM based MAC (the one on the right) and VirtualDJ on the intel based one (the one on the left) and let me know if the problem still occurs.
If that's not possible, then try to run VirtualDJ on the new MAC via Rosetta.
I'm asking you to do these tests just to ensure that it's not a M1 (ARM) incompatibility issue.

I will come back to you later today once I test with my own MAC
 
the SOUND INSURGENT wrote :
So basically I can’t can’t use my 12’s with 2 djs is what your saying??


On the contrary, I just demonstrated that it should work switching between PCs without any issues at all.
(Just to make it clear)
 
PhantomDeejay wrote :
All I can tell right now is that it's not supposed to work like that as you can see from the video I posted.
I will try later with my MAC as well, but I don't have an ARM MAC.
So, while I'm going to do a test with my MAC, please do a test where Serato runs on the ARM based MAC (the one on the right) and VirtualDJ on the intel based one (the one on the left) and let me know if the problem still occurs.
If that's not possible, then try to run VirtualDJ on the new MAC via Rosetta.
I'm asking you to do these tests just to ensure that it's not a M1 (ARM) incompatibility issue.

I will come back to you later today once I test with my own MAC


The something happens.
 
I can confirm it is a MAC only issue.
We are doing some tests right now and we will fix ASAP
 
PhantomDeejay wrote :
I can confirm it is a MAC only issue.
We are doing some tests right now and we will fix ASAP


Thank you!!
 
Is this an M1 thing or just all Mac’s in general??
 
As I said I don't have a M1 MAC.
It's a MAC issue, and it doesn't matter if it's M1 or Intel MAC
 
Any updates on this??

Just asking because I need to know if I have to use a different setup tomorrow....
 
Not sure, but I only see one computer pluged in to the setup.
When switching source, you dont have anything (program) to load from, could this be an issue?
 
freppa wrote :
Not sure, but I only see one computer pluged in to the setup.
When switching source, you dont have anything (program) to load from, could this be an issue?


I guess you haven’t watched the videos, eitherway I’m waiting for someone from the team to respond because it has been confirmed that there definitely is an issue going on with the Mac side of VDJ….
 
We're still investigating the issue but we might have a test build for you tomorrow
 
the SOUND INSURGENT wrote :
Heres the problem



What is going on?!?!?!


First video 2:25
I dont see any other source ;)
 
Adion wrote :
We're still investigating the issue but we might have a test build for you tomorrow


Awesome!! And Thanks!!
 
Adion wrote :
We're still investigating the issue but we might have a test build for you tomorrow


You and the team are amazing
 
Im free all day if you need me to test whatever.
 
We were able to identify and fix the issue.
It will get fixed with the next update.
 
PhantomDeejay wrote :
We were able to identify and fix the issue.
It will get fixed with the next update.


That is awesome news!! Thank you for dealing with me but most importantly Thank you for taking the time to figure this out .

Most appreciated 🙏🏾
 
Got an ETA?

Really wanna use this setup this weekend, pleeeeeeeeeease🙏🏾
 
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