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Forum: VirtualDJ Technical Support

Topic: Numark Mixdeck Installation
DMAX1031PRO SubscriberMember since 2019
Hello! I am having issues installing drivers for a Numark Mixdeck controller. Every time I try, I get the following error.

I uninstalled all ASIO drivers and tried every USB port but still have had no luck. I saw a post stating that this controller isn't compatible with Windows 10 but I find that very hard to believe. Anyone else have this problem?
 

Posted Mon 07 Jun 21 @ 4:46 pm
Windows 10 is listed on their site even, so doubt its not compatible as well ;-)
You installed the Win10 driver? https://www.numark.com/images/product_downloads/Numark_MixDeck_2.9.64.zip

And if you did, try restart the computer and try other usb port etc
https://www.numark.com/kb/article/1612

Or even explicitly uninstall then restart and reintall the driver.
Its suggested that you start the installation without the controller connected, and only connect it as soon as the driver install program ask you to connect it (see link above)
 

Posted Mon 07 Jun 21 @ 4:53 pm
DMAX1031PRO SubscriberMember since 2019
I've tried all of that and still no success, unfortunately.
 

Posted Mon 07 Jun 21 @ 5:32 pm