Quick Sign In:  

Forum: VirtualDJ Technical Support

Topic: this account has been blocked
Hi
Please be informed that I bought an account 299 usd some years ago, But I can not use it right now and when I want to enter my password in the software, I receive below message.

"this account has been blocked. Please contact customer support."

you are kindly requested to let me know what should I do to use my account again.

Best Regards
Ali
 

Posted Sat 02 May 20 @ 12:17 pm

Posted Sat 02 May 20 @ 1:18 pm[ selected best answer by locoDog on Sat 01 Jul 23 @ 12:06 pm ]
 

 Selected as best answer Posted Sat 02 May 20 @ 1:18 pm
The login screen says I'm blocked I tried everything but nothing worked
 

Posted Thu 02 Jul 20 @ 10:01 pm
If you don't have a license, there's no need to log in.
 

Posted Thu 02 Jul 20 @ 10:06 pm
I have pro infinity
 

Posted Thu 02 Jul 20 @ 10:09 pm
Then why are you showing as a Home user (no license)?
 

Posted Thu 02 Jul 20 @ 10:29 pm
 

Posted Thu 02 Jul 20 @ 11:10 pm
My account has been blocked
 

Posted Sun 16 May 21 @ 5:34 am
How do I open my account blocked
 

Posted Sun 16 May 21 @ 5:37 am
 

Posted Sun 16 May 21 @ 7:25 am
Hi my account says its blocked,they sent me temporary password but it still says account blocked.just password but it's still blocked.please help anyone?
 

Posted Sat 02 Apr 22 @ 4:16 pm
locoDogPRO InfinityModeratorMember since 2013
 

Posted Sat 02 Apr 22 @ 4:54 pm
Hello virtual DJ please unblock my account please
 

Posted Sat 01 Jul 23 @ 10:48 am
Raise a support ticket.
 

Posted Sat 01 Jul 23 @ 11:07 am