mystica
Hi guys,
I decided to subscribed 2 years ago to vdj pro and chose the monthly payment with direct debit opposed to the one off payment, thinking I was paying in installment and eventually once I paid the full amount and maybe a little more because of the installments, the charges would stop and I'll be fully covered. Unfortunately, I just realised I have been charged every single month since Dec 18 2015 making it almost 2 years for a total £465.
I'm confused, Why am i still been charged ? Haven't I paid well above the sum of the one time purchased which was only $299?
I decided to subscribed 2 years ago to vdj pro and chose the monthly payment with direct debit opposed to the one off payment, thinking I was paying in installment and eventually once I paid the full amount and maybe a little more because of the installments, the charges would stop and I'll be fully covered. Unfortunately, I just realised I have been charged every single month since Dec 18 2015 making it almost 2 years for a total £465.
I'm confused, Why am i still been charged ? Haven't I paid well above the sum of the one time purchased which was only $299?
Posted Mon 04 Dec 17 @ 8:23 pm
wildcountryclub
i'm going to guess you didn't read what you were doing when you subscribed.
the monthly subscription is not and has never been an 'installment plan'
the monthly subscription is not and has never been an 'installment plan'
Posted Mon 04 Dec 17 @ 8:43 pm
mystica
Yes I guessed I didn't read it properly and I was been naived, thinking the payment would have stopped long time ago.
Anyway I have messaged the support team, hopefully I can work something out with them.
Anyway I have messaged the support team, hopefully I can work something out with them.
Posted Mon 04 Dec 17 @ 8:55 pm
The Magic.DJ
If I were you, I'd stop the subscription and buy the pro infinity because in another 2 years, another £465 down the drain.
Dunno if ATomix can give you a break because Subscription is a monthly payment (until you stop it), and not a installment plan.
Dunno if ATomix can give you a break because Subscription is a monthly payment (until you stop it), and not a installment plan.
Posted Mon 04 Dec 17 @ 9:51 pm
MickyMix250
The 'pay monthly' method of obtaining a licence works well for me as I only do a few gigs each year, so I can dip in and out of the subscription as and when I need it.
It does worry me that you have been paying out for 2 years and didnt realise something was wrong....Time to get a grip on your finances I would say.
It does worry me that you have been paying out for 2 years and didnt realise something was wrong....Time to get a grip on your finances I would say.
Posted Mon 04 Dec 17 @ 10:37 pm
A Man and His Music
I know that you said that you are confused, but the math is quite simple, and explained here.
Posted Wed 06 Dec 17 @ 7:14 am