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Forum: VirtualDJ Technical Support

Topic: Cannot connect to vdj servers

This topic is old and might contain outdated or incorrect information.

Hello all, i purchased a ddj sb2 Thursday and upgraded my vd7 to 8.2 i believe. Did the subscription thing and it worked fine thursday friday and saturday wbile i was at home. On saturday i had a gig and set up like i normally do. in the country (no internet access) After using my controller for about 10 minutes it told me to identify myself so i went to the logon screen and attempted to logon bit kept recieving the cannot connect tp servers message. Luckily i have my keyboard mapped out and was able to continue djing with just my laptop but doesnt that defeat the purpose of having a controller and a vdj subscription? So my question is if i have to login everytime i connect my controller is it impossible to login from anywhere that does not have internet access, is there a solution or did i just waste my money on this subscription?
 

Posted Mon 13 Nov 17 @ 12:09 pm
Run VirtualDJ at a place with Internet connection and Login.
Make sure the StayLoggedIn setting (from VDJ Settings-->OPTIONS tab) is set to Yes a
Dont Logout, just close VirtualDJ.
You should be OK without Internet connection next time, but since you are a monthly subscriber, you need to connect to the Internet every month or so, so that the license file (saved to your computer) gets refreshed.
 

Subscription Cancelled (but still valid until June 15). Now What. I pay, my subscription is valid and I cant use Virtualdj.....Are you kidding with me? If by tomorrow the license will not be valid then I'm in big trouble. Simply pay back so I switch to other software. Very unprofessional from you.
 

obviously a language misunderstanding there

looks to me like it will be working fine till the 15 and renew on that date for another 30 days.

 



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