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Forum: VirtualDJ Technical Support

Topic: Random Shut Down

This topic is old and might contain outdated or incorrect information.

This past weekend (at a wedding), using the build 8.2 b3418.1240 the program shut down twice in a 6 hour time frame. I play music only, no videos. It immediately restarted itself, but this has NEVER happened before. Is there an error log created somewhere that I can submit? Using an ASUS ROG with WIN10, Intel Core i7 2.6GHz with 16GB RAM. NVIDIA GEFORCE GTX960. Also use a Denon HC4500 and an external Drive for music. Any ideas?
 

Posted Tue 27 Sep 16 @ 6:45 pm
Raise a support ticket and ask the question.

If you were online the crashlog should automatically be uploaded for analysis.
 

Posted Tue 27 Sep 16 @ 6:49 pm
hh73PRO InfinityMember since 2006
go back to windows 8.1 my asus rog really ran terribly on 10.
 

Posted Wed 28 Sep 16 @ 2:57 pm


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