chops22
Hi guys,
I've stuffed up. I have two accounts(long story, but on 2 different computers one a PC the other a lappy). on one I've paid for a pro membership(PC), the other I've paid for content unlimited(laptop), and so it has all my cached songs on it. I didn't realise I had 2 accounts till I logged out of one , then couldn't remember my sign in, so checked my other computer. and logged back in and paid for the pro membership. then found I couldn't use CU. I need it all on my laptop. can it be transferred(the pro subscription) or have I just wasted my money?
feeling stupid :-(
I've stuffed up. I have two accounts(long story, but on 2 different computers one a PC the other a lappy). on one I've paid for a pro membership(PC), the other I've paid for content unlimited(laptop), and so it has all my cached songs on it. I didn't realise I had 2 accounts till I logged out of one , then couldn't remember my sign in, so checked my other computer. and logged back in and paid for the pro membership. then found I couldn't use CU. I need it all on my laptop. can it be transferred(the pro subscription) or have I just wasted my money?
feeling stupid :-(
Posted Wed 29 Jun 16 @ 11:53 pm
djdad
You havent wasted any money of course. Please contact Support to get this sorted.
Posted Thu 30 Jun 16 @ 12:47 am
chops22
have done, two days ago....hoping for a reply soonish.....I see it takes 2-3 days for one....
Posted Thu 30 Jun 16 @ 11:32 pm