Snyderman
Hello All! I've been dealing with an issue and was wondering if anyone could help...
On numerous occasions, my Pioneer DDJ-SX (Firmware 1.07) partially "freezes", when mixing between songs, loading songs, or just randomly and sporadically. I work mostly with music videos, but also noticed it does it with just music files as well. Just yesterday, while playing sets between a band (DJ sets at 9:30-10:30pm, 11:30-12:00am, 1:00-2:00am), during my last set, mixing from left to right, the controller just stops working... well, partially.
I lose functionality with my crossfader, volume knobs, EQ, Filter, LOAD, scroll knobs etc., but retain usage of the cue, play and sample pads. In VDJ8, everything continues to work, but a shaded area appears in areas of the software where it "froze" (crossfader, pitch, volume, etc.). Unfortunately, I had to mouse mix the remainder of the night, as stopping to restart wasn't really an option.
Has anyone confronted this issue before, or have any remedies or solutions that could help?! I look forward to some assistance from all you brilliant users!
Thank you in advance and HAPPY NEW YEAR!
Regards,
Marc Snyder - DJ Marquis
ASUS Laptop - Windows 8.1 / Pioneer drivers v. 1.00 (latest)
Pioneer DDJ-SX - Firmware 1.07 (latest)
VDJ8 - Pro Infinity User / Build 2587.1086
On numerous occasions, my Pioneer DDJ-SX (Firmware 1.07) partially "freezes", when mixing between songs, loading songs, or just randomly and sporadically. I work mostly with music videos, but also noticed it does it with just music files as well. Just yesterday, while playing sets between a band (DJ sets at 9:30-10:30pm, 11:30-12:00am, 1:00-2:00am), during my last set, mixing from left to right, the controller just stops working... well, partially.
I lose functionality with my crossfader, volume knobs, EQ, Filter, LOAD, scroll knobs etc., but retain usage of the cue, play and sample pads. In VDJ8, everything continues to work, but a shaded area appears in areas of the software where it "froze" (crossfader, pitch, volume, etc.). Unfortunately, I had to mouse mix the remainder of the night, as stopping to restart wasn't really an option.
Has anyone confronted this issue before, or have any remedies or solutions that could help?! I look forward to some assistance from all you brilliant users!
Thank you in advance and HAPPY NEW YEAR!
Regards,
Marc Snyder - DJ Marquis
ASUS Laptop - Windows 8.1 / Pioneer drivers v. 1.00 (latest)
Pioneer DDJ-SX - Firmware 1.07 (latest)
VDJ8 - Pro Infinity User / Build 2587.1086
Posted Sun 03 Jan 16 @ 2:22 am
wickedmix
try and set DXVA off gave me a bunch of similar issues and crashes recently
Posted Sun 03 Jan 16 @ 2:31 am
PachN
Any chance you did something like pressing shift and move the jogwheel or touch the touchpart of the joghweel with one finger and with a second finger you touched the metal cover plate next to the jog?
Or pressed shift + used the touchstripes?
For me the SX very rarely stops responding like you described it after I did something of the above.
It is not every time and I can't reproduce it, but it happend like 3 or 4 times in the last couple of years.
Or pressed shift + used the touchstripes?
For me the SX very rarely stops responding like you described it after I did something of the above.
It is not every time and I can't reproduce it, but it happend like 3 or 4 times in the last couple of years.
Posted Mon 04 Jan 16 @ 3:57 pm
PhantomDeejay
Snyderman wrote :
In VDJ8, everything continues to work, but a shaded area appears in areas of the software where it "froze" (crossfader, pitch, volume, etc.). Unfortunately, I had to mouse mix the remainder of the night, as stopping to restart wasn't really an option.
In VDJ8, everything continues to work, but a shaded area appears in areas of the software where it "froze" (crossfader, pitch, volume, etc.). Unfortunately, I had to mouse mix the remainder of the night, as stopping to restart wasn't really an option.
And this shaded area did not move when you moved your controller faders knobs, e.t.c. right ?
Shaded area is the "ghost" sliders. They represent where your controller controls are. If they stop moving then either your controller stopped sending data for these controls or VirtualDj stopped reading them.
The fact that the mixer part stoped working but the pads, play buttons e.t.c. kept working means that it was one particular MIDI channel that got stuck.
If this happens again please open config, go on mappers page, right click on SX and select "Reconnect device"
Tell us if this fixes the issue or not (this will help us understand if it's related to the OS or to VirtualDj)
Another option is if this happen again to restart VirtualDj (even after the gig) and check if it works or not. If restarting VirtualDj does not make the controller work and restarting the controller does then this is an issue between the OS and SX and it's a little bit harder to troubleshoot but at least we will have an idea where to look for the root of your issues.
Posted Tue 05 Jan 16 @ 10:01 am
Snyderman
PhantomDeejay wrote :
And this shaded area did not move when you moved your controller faders knobs, e.t.c. right ?
Shaded area is the "ghost" sliders. They represent where your controller controls are. If they stop moving then either your controller stopped sending data for these controls or VirtualDj stopped reading them.
The fact that the mixer part stoped working but the pads, play buttons e.t.c. kept working means that it was one particular MIDI channel that got stuck.
If this happens again please open config, go on mappers page, right click on SX and select "Reconnect device"
Tell us if this fixes the issue or not (this will help us understand if it's related to the OS or to VirtualDj)
Another option is if this happen again to restart VirtualDj (even after the gig) and check if it works or not. If restarting VirtualDj does not make the controller work and restarting the controller does then this is an issue between the OS and SX and it's a little bit harder to troubleshoot but at least we will have an idea where to look for the root of your issues.
Snyderman wrote :
In VDJ8, everything continues to work, but a shaded area appears in areas of the software where it "froze" (crossfader, pitch, volume, etc.). Unfortunately, I had to mouse mix the remainder of the night, as stopping to restart wasn't really an option.
In VDJ8, everything continues to work, but a shaded area appears in areas of the software where it "froze" (crossfader, pitch, volume, etc.). Unfortunately, I had to mouse mix the remainder of the night, as stopping to restart wasn't really an option.
And this shaded area did not move when you moved your controller faders knobs, e.t.c. right ?
Shaded area is the "ghost" sliders. They represent where your controller controls are. If they stop moving then either your controller stopped sending data for these controls or VirtualDj stopped reading them.
The fact that the mixer part stoped working but the pads, play buttons e.t.c. kept working means that it was one particular MIDI channel that got stuck.
If this happens again please open config, go on mappers page, right click on SX and select "Reconnect device"
Tell us if this fixes the issue or not (this will help us understand if it's related to the OS or to VirtualDj)
Another option is if this happen again to restart VirtualDj (even after the gig) and check if it works or not. If restarting VirtualDj does not make the controller work and restarting the controller does then this is an issue between the OS and SX and it's a little bit harder to troubleshoot but at least we will have an idea where to look for the root of your issues.
Right. The controller seems to "freeze" and wherever the knobs that were (filter, EQ, volume, etc., there is a "ghost" area. Usually when it happens (at my local bar gig), I can get them to throw the jukebox on as I restart, then it works fine. But when I'm at the casino going hard, it's not really an option, especially with a packed dance floor.
A bit of a breakthrough is I noticed that Pioneer released a driver update in November. I have installed that driver, and hoping that fixes the problem. I'll keep my fingers crossed and keep you updated if it happens again. I have NO desire of using any other software, and I LOVE the functionality of the DDJ-SX with VDJ8, especially being a DJ/VJ/KJ, and doing a lot of cue point hits and finger drumming.
Thanks so much for your input, and for your SX skins and mappers!
-Marc (DJ Marquis)
Posted Wed 30 Mar 16 @ 1:01 am
Snyderman
PachN wrote :
Any chance you did something like pressing shift and move the jogwheel or touch the touchpart of the joghweel with one finger and with a second finger you touched the metal cover plate next to the jog?
Or pressed shift + used the touchstripes?
For me the SX very rarely stops responding like you described it after I did something of the above.
It is not every time and I can't reproduce it, but it happend like 3 or 4 times in the last couple of years.
Or pressed shift + used the touchstripes?
For me the SX very rarely stops responding like you described it after I did something of the above.
It is not every time and I can't reproduce it, but it happend like 3 or 4 times in the last couple of years.
I have noticed it happens sometimes when pushing the shift key. But other times, just randomly, like when setting a loop, or just mixing. It happens so sporadically, it's hard to determine what is actually causing it. As mentioned, I recently found and downloaded the latest Pioneer Driver update, so I'm hoping that helps solve the issue.
I'll keep this thread updated if it happens again, or if I (fingers crossed) am in the clear.
Thanks for the insight!
Posted Wed 30 Mar 16 @ 1:04 am
Snyderman
Sooo... it happened again last night.
I am getting to the end of my rope with this issue and cannot seem to figure it out.
I am getting to the end of my rope with this issue and cannot seem to figure it out.
Posted Sat 09 Apr 16 @ 8:28 pm
A Man and His Music
How many times have you played, since your last post? Did you try the reconnect thing that Phantom suggested? What are the specs of your ASUS machine? Can we have some other SX users get involved in this issue, or is he alone with this problem?
Posted Sat 09 Apr 16 @ 10:13 pm
Snyderman
A Man and His Music wrote :
How many times have you played, since your last post? Did you try the reconnect thing that Phantom suggested? What are the specs of your ASUS machine? Can we have some other SX users get involved in this issue, or is he alone with this problem?
I did try to reconnect and nothing happens when I do that. Still frozen. I have to close VDJ, turn off the DDJ-SX, then turn back on and restart VDJ to get it to work again... :-/
My Asus laptop is:
Windows 8.1
Intel i7-4710HQ CPU @ 2.50 GHz
8GB RAM
64-Bit (x64 based processor)
I recently downloaded the Pioneer driver they released in November, and had been on a roll of flawless gigs, performing about 5-10 times with no issues. Then last night, almost 2 hours in, it "froze" again.
My other concern is, should I be upgrading to Windows 10? Since upgrading to 8.1 in August 2015, my computer hasn't had any updates, with the exception of Windows Defender. I'm wondering if this is also an issue...?
Thanks for all the help with this. Trying to figure this out ASAP!
Posted Sun 10 Apr 16 @ 2:45 am
groovindj
If this is only happening at the same venue (your local bar) then maybe it's related to the environment.
Could be some electrical or airborne interference. Have you tried replacing the USB cable? Try to find one with ferrite chokes.
If it's something coming from the mains supply, try plugging your computer and DDJ block into a filtered extension socket or a UPS.
Could be some electrical or airborne interference. Have you tried replacing the USB cable? Try to find one with ferrite chokes.
If it's something coming from the mains supply, try plugging your computer and DDJ block into a filtered extension socket or a UPS.
Posted Sun 10 Apr 16 @ 11:11 am
A Man and His Music
I have not gone to Win 10 yet, so I can not advise you to do it. However, I take every important update that Microsoft puts out. I think they know more about the software then I do. I even take some of the optional updates, if I think they affect me. I am also using a ASUS ROG machine, and would definitely try a different USB cable. I have a DAC 3 controller with a bad USB port (I can actually see the bad pin) that did the exact same thing. I keep saying I'm going to change it and sell it.
Just to put it out there, the USB ports on the left side of the ASUS ROG, can not be used for hard drives. This is a known issue, I have not been back to their forums to see if it has been rectified. It was a issue even before my machine was released (I didn't know that). My controllers are on the left side, and I do not have any issues.
Just to put it out there, the USB ports on the left side of the ASUS ROG, can not be used for hard drives. This is a known issue, I have not been back to their forums to see if it has been rectified. It was a issue even before my machine was released (I didn't know that). My controllers are on the left side, and I do not have any issues.
Posted Sun 10 Apr 16 @ 7:10 pm
djjohnnyflo
I am getting it at 1 am nightly
Posted Tue 12 Apr 16 @ 6:17 am
Snyderman
groovindj wrote :
If this is only happening at the same venue (your local bar) then maybe it's related to the environment.
Could be some electrical or airborne interference. Have you tried replacing the USB cable? Try to find one with ferrite chokes.
If it's something coming from the mains supply, try plugging your computer and DDJ block into a filtered extension socket or a UPS.
Could be some electrical or airborne interference. Have you tried replacing the USB cable? Try to find one with ferrite chokes.
If it's something coming from the mains supply, try plugging your computer and DDJ block into a filtered extension socket or a UPS.
Unfortunately, it's happening at venues all across PA.I bought a new USB and am waiting for that to arrive. Hopefully it's something that minor!
I always use a filtered surge protector, just in case of bad power. After replacing the USB, I'll update. Thanks for your input!
Posted Wed 13 Apr 16 @ 6:06 am
Snyderman
A Man and His Music wrote :
I have not gone to Win 10 yet, so I can not advise you to do it. However, I take every important update that Microsoft puts out. I think they know more about the software then I do. I even take some of the optional updates, if I think they affect me. I am also using a ASUS ROG machine, and would definitely try a different USB cable. I have a DAC 3 controller with a bad USB port (I can actually see the bad pin) that did the exact same thing. I keep saying I'm going to change it and sell it.
Just to put it out there, the USB ports on the left side of the ASUS ROG, can not be used for hard drives. This is a known issue, I have not been back to their forums to see if it has been rectified. It was a issue even before my machine was released (I didn't know that). My controllers are on the left side, and I do not have any issues.
Just to put it out there, the USB ports on the left side of the ASUS ROG, can not be used for hard drives. This is a known issue, I have not been back to their forums to see if it has been rectified. It was a issue even before my machine was released (I didn't know that). My controllers are on the left side, and I do not have any issues.
Yeah, I'm a little nervous about switching to Windows 10, although a computer tech told me it's solid. Just not sure how solid it is with VDJ8. Apparently the update becomes mandatory in June or July, so we'll shall all find out soon enough!
Initially I had them both (external hard drive and controller) on the left side (USB 3.0) and I moved the controller to the other side, thinking that the USB 3.0 was causing the issue. Once the new USB cable arrives, maybe I'll switch back to the left. It seemed fine for a while, but then it happened again the other night, after 5-10 successful "non-drop out" nights.
I'll keep the thread updated as I attempt to try everything under the sun to fix this... Thanks for the input!
Posted Wed 13 Apr 16 @ 6:10 am
Snyderman
djjohnnyflo wrote :
I am getting it at 1 am nightly
Experiencing the same issues as me? Mine happens randomly. 20 minutes in, an hour and a half, 2 hours... It's mind-boggling lol
Posted Wed 13 Apr 16 @ 6:11 am
PhantomDeejay
Snyderman wrote :
I always use a filtered surge protector, just in case of bad power.
I always use a filtered surge protector, just in case of bad power.
Do you use that on SX as well ? Or on your laptop only ?
If you use it on SX can you try without it (and vice versa) ?
Also (though it should not matter) open your settings, find the "controllerRefreshRate" setting and change it from 0 (default value) to 20. See if that helps.
Posted Thu 14 Apr 16 @ 12:37 pm
DJkingSolomon
I have noticed it happens sometimes when pushing the shift key. But other times, just randomly, like when setting a loop, or just mixing. It happens so sporadically, it's hard to determine what is actually causing it.
This happens to me two weekends in a row now. using DDJ-SZ. Kinda frustrating. working with the shift-hot-cues or even just letting it play. The software freeze for a few moments then continues to play again. By the people are walking of the dance floor. Don't know whats causing it. After this latest update I also noticed that the hot-cue colors change to the player color, the multi colors I had disappeared. But I'm not worried about this issue yet. I just want to not freeze. I have a lot of shows coming up.
Please, any help to resolve this issue would be very much appreciated.
Thanks All.
Posted Mon 25 Apr 16 @ 5:25 pm
A Man and His Music
Snyderman wrote :
Yeah, I'm a little nervous about switching to Windows 10, although a computer tech told me it's solid. Just not sure how solid it is with VDJ8. Apparently the update becomes mandatory in June or July, so we'll shall all find out soon enough!
Initially I had them both (external hard drive and controller) on the left side (USB 3.0) and I moved the controller to the other side, thinking that the USB 3.0 was causing the issue. Once the new USB cable arrives, maybe I'll switch back to the left. It seemed fine for a while, but then it happened again the other night, after 5-10 successful "non-drop out" nights.
I'll keep the thread updated as I attempt to try everything under the sun to fix this... Thanks for the input!
A Man and His Music wrote :
I have not gone to Win 10 yet, so I can not advise you to do it. However, I take every important update that Microsoft puts out. I think they know more about the software then I do. I even take some of the optional updates, if I think they affect me. I am also using a ASUS ROG machine, and would definitely try a different USB cable. I have a DAC 3 controller with a bad USB port (I can actually see the bad pin) that did the exact same thing. I keep saying I'm going to change it and sell it.
Just to put it out there, the USB ports on the left side of the ASUS ROG, can not be used for hard drives. This is a known issue, I have not been back to their forums to see if it has been rectified. It was a issue even before my machine was released (I didn't know that). My controllers are on the left side, and I do not have any issues.
Just to put it out there, the USB ports on the left side of the ASUS ROG, can not be used for hard drives. This is a known issue, I have not been back to their forums to see if it has been rectified. It was a issue even before my machine was released (I didn't know that). My controllers are on the left side, and I do not have any issues.
Yeah, I'm a little nervous about switching to Windows 10, although a computer tech told me it's solid. Just not sure how solid it is with VDJ8. Apparently the update becomes mandatory in June or July, so we'll shall all find out soon enough!
Initially I had them both (external hard drive and controller) on the left side (USB 3.0) and I moved the controller to the other side, thinking that the USB 3.0 was causing the issue. Once the new USB cable arrives, maybe I'll switch back to the left. It seemed fine for a while, but then it happened again the other night, after 5-10 successful "non-drop out" nights.
I'll keep the thread updated as I attempt to try everything under the sun to fix this... Thanks for the input!
Do not use the left side usb ports on your ROG machine for hard drives. I don't know if this issue has been fixed or not, and I don't care. I use those ports for my 2 controllers, MC6000 and Launchpad S, and I do not have any issues. As I stated before, I use a usb hub on the powered usb port on the right side, for 3 hard drives.
For the guy that keeps cutting off at 1am, there is obviously a timed function that is in play. An update, virus scan or something. Is it in every venue or just one? Virtual DJ does not have a function that comes into play at 1am. My advice is to practice at home for 5 hours, with and without the controller and see if you can isolate this issue.
Posted Mon 25 Apr 16 @ 8:34 pm
djigorbeatz
I have had this "freeze" problem. I have also had a problem where the music sporadically stop while playing. I am using the ddjsz sz with a Toshiba Satellite. While playing or in transition to another song the controller just froze. I had to reset a few times before it reconnected...
Posted Thu 11 Aug 16 @ 3:59 am