NexKro
Hi, I have Virtual DJ Pro Full, and I have the latest driver installed on my macbook for the Hercules RMX here: http://ts.hercules.com/eng/index.php?pg=view_files&gid=17&fid=62&pid=215&cid=1
I followed the instructions they gave me and but Virtual DJ will still not recognize the RMX being plugged in. I keep refreshing the Mapper option in VDJ but it still only shows the keyboard. Help please.
I followed the instructions they gave me and but Virtual DJ will still not recognize the RMX being plugged in. I keep refreshing the Mapper option in VDJ but it still only shows the keyboard. Help please.
Posted Wed 03 Jul 13 @ 9:54 pm
Support staff
Please register your Pro serial number to your account http://www.virtualdj.com/users/edit.html and then download the latest version from the Download Center: http://www.virtualdj.com/download/updates.html
If you have not purchased VirtualDJ Pro then please support the software and its future development by purchasing it: http://www.virtualdj.com/buy/index.html (Especially if you are working DJ and are making money as a result of using it at your gigs.)
If your RMX came with VirtualDJ LE/Console Edition, then its serial number should entitle you to a discount off the cost of upgrading (Providing that it's not second hand and has not already been used.)
Once you have done this, please see:
http://www.virtualdj.com/wiki/RMX.html
http://www.virtualdj.com/wiki/MIDI%20Controller%20Not%20Working.html
If you have not purchased VirtualDJ Pro then please support the software and its future development by purchasing it: http://www.virtualdj.com/buy/index.html (Especially if you are working DJ and are making money as a result of using it at your gigs.)
If your RMX came with VirtualDJ LE/Console Edition, then its serial number should entitle you to a discount off the cost of upgrading (Providing that it's not second hand and has not already been used.)
Once you have done this, please see:
http://www.virtualdj.com/wiki/RMX.html
http://www.virtualdj.com/wiki/MIDI%20Controller%20Not%20Working.html
Posted Thu 04 Jul 13 @ 7:14 am
DJ Phatso
So you've verified that the console is installed properly?
http://ts.hercules.com/faqs/eng/her_eng_00351.pdf
And that it works as a MIDI controller?
http://ts.hercules.com/faqs/eng/her_eng_00352.pdf
If everything seems fine, then indeed it should work with VDJ.
http://ts.hercules.com/faqs/eng/her_eng_00351.pdf
And that it works as a MIDI controller?
http://ts.hercules.com/faqs/eng/her_eng_00352.pdf
If everything seems fine, then indeed it should work with VDJ.
Posted Thu 04 Jul 13 @ 7:19 am
NexKro
@DJ Phatso Okay well, it shows up under the System Profiler as connected, but it does not show up at all under the Audio/MIDI. It doesnt show up as a Audio Device nor a MIDI Device connected.
Posted Thu 04 Jul 13 @ 2:12 pm
NexKro
Here's my other problem. I installed the drivers and I've located the RMX control panel, but I cannot edit any of the settings inside of the control panel.
Posted Thu 04 Jul 13 @ 10:59 pm
groovindj
Support staff wrote :
Please register your Pro serial number to your account
Posted Fri 05 Jul 13 @ 5:38 am
DJ Phatso
@NexKro
It is definitely not installed properly.
Which version of OS X are you running and what is your MacBook model?
Is the Rmx a new purchase or have you used it before on other computers?
Have you tried another USB port/cable?
It is definitely not installed properly.
Which version of OS X are you running and what is your MacBook model?
Is the Rmx a new purchase or have you used it before on other computers?
Have you tried another USB port/cable?
Posted Fri 05 Jul 13 @ 6:17 am
NexKro
Im using Version 10.5.8 and yes, I bought this item used and no, I have not tried a different USB cable. I've only used the one included, which has a staples logo on it so, its obviously not the original.
Posted Fri 05 Jul 13 @ 1:20 pm
NexKro
I got it to work. The USB cable was the problem. Thanks for the advice though guys.
Posted Sun 07 Jul 13 @ 8:48 pm