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Forum: General Discussion

Topic: Switching computers

This topic is old and might contain outdated or incorrect information.

I am sure this info is out there, but I own a MacBook with virtual DJ full on it. The monitor is going out, currently not working, and I will either be purchasing a MacBook Air or a Mac mini... But I need instructions on how to get my virtual DJ on the new computer. I have the download version but can not locate my email with any download information.



Thanks in advance

Mike Bennett
Efusion Entertainment
 

Posted Thu 28 Feb 13 @ 7:07 pm
very easy. All you have to do is register your serial number and you can download VDJ from your download center.

If you don't have the sn# number, raise a support ticket and they will get you going.
 

I bought my new MacBook Air today, and when I went to install virtual DJ 7, it only shows LE in my download center. I upgraded to 7 about 4 months ago.... I assume I need to setup a ticket? Hopefully this gets resolved quickly... I have a show and need the software this week.
 

 

How do you enter a ticket. I am desperate. I have tried switching my virtual dj to another computer and don't remember the serial number. Help. How do you raise a ticket?
 

 



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