ecupaio
I tried deleting the com. file. I tried reinstalling. I got the latest version from Newmark's site. I couldn't update on this site because it says my serial has already been registered even though I just got this brand new from the box. Yes I installed on the same user. No, I have not downloaded any skins.
How can I get this to work and why is m serial number already registered if I just bought this and have not shared it with anyone?
How can I get this to work and why is m serial number already registered if I just bought this and have not shared it with anyone?
Posted Sun 18 Dec 11 @ 2:18 pm
Support staff
Please see our FAQ page: http://www.virtualdj.com/wiki/Invalid%20Skin%20Error.html
Regarding your serial number, please contact support for assistance: http://www.virtualdj.com/contact/index.html
Regarding your serial number, please contact support for assistance: http://www.virtualdj.com/contact/index.html
Posted Sun 18 Dec 11 @ 3:42 pm
Herbas
I have also done all that was suggested to repair the "skin error":
http://www.virtualdj.com/forums/157904/MAC_Version_Technical_Support/Skin_Load_Error.html and
http://www.virtualdj.com/wiki/MAC.%20Reveal%20hidden%20Library%20folder.html
and it still does not work.
Help?
http://www.virtualdj.com/forums/157904/MAC_Version_Technical_Support/Skin_Load_Error.html and
http://www.virtualdj.com/wiki/MAC.%20Reveal%20hidden%20Library%20folder.html
and it still does not work.
Help?
Posted Tue 20 Dec 11 @ 1:16 pm
Support staff
Try a clean re-installation of the software:
http://www.virtualdj.com/wiki/How%20do%20I%20perform%20a%20clean%20re-installation%20of%20the%20software.html
http://www.virtualdj.com/wiki/How%20do%20I%20perform%20a%20clean%20re-installation%20of%20the%20software.html
Posted Wed 21 Dec 11 @ 6:09 am