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Forum: Old versions

Topic: Help Numark Total Control Lights on, but no response.

This topic is old and might contain outdated or incorrect information.

Hello. I am running Windows 7 and just bought a Numark Total Control. I was using CUE 5 and it was working, but then i added the firmware 1.2 and it suddenly stopped working.

The remote control on CUE has Numark total control enabled, but there is a red dot next to it. Whenever i connect it to my computer four lights automatically turn on. The EQ lights for treble and mid range turn on, and once i click down on the mid range EQ buttons the FX AMT on both sides turns on and stays on.

I cannot use it, can anyone help? What do i have to do should i somehow downgrade? Is it somehow in standby mode? Thanks in advance.
 

Posted Sat 10 Jul 10 @ 2:51 pm
Can anyone help me?
 

Hello,
it is not needed to upgrade your firmware unless you are directed by support as it can leave your device in a non-workable state.
We advise users to contact support should they have a problem, the firmware is only needed on a small number of units.
Please contact support to obtain the correct firmware for your hardware. May I recommend a if it isnt broke, dont fix it policy for this sort of thing.
 



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