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Topic: problem selecting Denon Asio driver

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Hi all.

Strange problem here. I have a Denon DN HC 4500 controller which I use with my laptop on Windows 7 32 bit with no problems. However, today I decided to connect this controller for the first time to my standby desktop pc also running Windows 7 32 bit. The latest firmware (1006) is installed on the controller and the Asio 1.1 driver on the desktop, exactly the same as the working laptop.

Virtual DJ sees the controller fine, but when I select the Asio driver in the "Sound set up" menu, I get the message "error in the ASIO sound driver" If i select the pc's internal sound card I can operate the controller with that, including all the midi functions.

I've uninstalled the ASIO driver and re-installed it. Also uninstalled the controller drivers and let them re-install, but still the same problem exists. I've even clicked on restore to factory settings in the mapper settings but it's still the same. I'm also using the lastest version of Virtual DJ 6.0.7 Pro on both machines

Any ideas anyone?

Cheers
 
Posted Mon 08 Mar 10 @ 1:31 pm
Hi Alan,

That's a strange one .... I've had no problems with the 4500 on Windows 7 32bit at all to date.

Is the Denon Asio control panel showing up when you select it from the start menu instead of from within VDJ?

I can't comment on 6.0.7 as I havent upgraded yet & I'm now running VDJ on Mac OS.

Keith
 
Posted Mon 08 Mar 10 @ 2:12 pm
Yes, It appears on the start menu...version 1.1. Also launches when I click it. But no matter what I do the ASIO driver error message appears whenever I try to select it on Virtual DJ. I also have an old version of PCDJ VJ (sorry for swearing) and the error message appears there as well.

My laptop has all the same settings yet is fine! I'm baffled
 
Posted Mon 08 Mar 10 @ 2:18 pm
Are you sure your sound settings are correct in VDJ, inputs none, outputs external mixer, sound card Asio?

I know it sounds silly but that's generally the place something goes wrong?
 
Posted Mon 08 Mar 10 @ 2:20 pm
Yes...settings are correct. i have the same settings on laptop
 
Posted Mon 08 Mar 10 @ 2:46 pm
cstollPRO InfinityMember since 2004
Are you absolutely sure the drivers are installed correctly? Quick tests - look in the Sound properties for Windows - is the 4500 one of the soundcard choices? Or, look through the device manager and make sure the 4500 is listed under the Sound cards section.
 
Posted Mon 08 Mar 10 @ 3:08 pm
Right...I know what the problem is. For some reason the ASIO driver had defaulted to my Skype phone adapter!!!. I selected the proper driver for the phone as communications device and the Denon driver just says "Ready" in the control panel. But still...I get the error message when trying to launch Virtual Dj...arghhhh...
 
Posted Mon 08 Mar 10 @ 4:03 pm
Sometimes I have the same problem with VDJ not recognizing my 4500, if I unplug the denon power & plug it back in it shows up.
Henry
 
Posted Mon 08 Mar 10 @ 5:33 pm
It's recognising it all the time..I can cue, scratch alter pitch etc..ie use all the functions on the controller except get sound via the ASIO driver. I've now removed Skype adapter and Skype software, uninstalled and re-installed ASIO driver and uninstalled the 4500 drivers and let them re-install..and still that ASIO error message

It's...not been a good day! :(
 
Posted Mon 08 Mar 10 @ 6:07 pm
SBDJPRO Infinity Member since 2006
The default devices in the windows sound control panel are nothing to do with ASIO, and can be ignored.

In VDJ you just select ASIO from the soundcard type, then the Denon ASIO from the dropdown box that appears below.

I think it might be worth you taking a quick screenshot of your sound setup window just so we can verify that all is OK. I know it's the same as your working laptop, but still worth us double checking IMHO.
 
Posted Tue 16 Mar 10 @ 7:09 am
fer14PRO InfinityMember since 2007
hi, i bought 2 pc (hp pavilion, amd turion x2 dual core 2.20 gb ram,windows 7 ultimate installed memory 4gb), ive install vdj 6.0.7. both computers, but ihave had problems with one of the computer, error asio drivers appears.i did the same in both pc,one of them work perfect and the other i had the error asio driver problem.i don understand
 
Posted Tue 16 Mar 10 @ 9:32 pm
fer14PRO InfinityMember since 2007
ive install asio drivers (on both pc).
 
Posted Tue 16 Mar 10 @ 9:33 pm
Hi,

i have exactly the same Problem as the thread Opener. Has no one an idea ?

I wrote to the Denon Support yesterday.

meggs
 
Posted Tue 23 Mar 10 @ 11:56 am
news?
I'have problem with advance settings with asio and dn-mc 6000 denon
 
Posted Mon 27 Dec 10 @ 10:05 am
I'have problema con anticipo le impostazioni con asio e dn-mc denon 6000

anche io ho lo stesso problema con la mia denon mc-6000 quando seleciono drive asio no da senal de volumen envese su opcion card 4.1 li esc pero en drive asio no mi funciona esc error drive asio ho fatto de tutto scargado drive asio ultimo i niente si qualcuno me poderte dar una idea grazie

[Sorry, E-mail addresses and other contact details are not permitted for unlicensed users]
 
Posted Sun 11 Dec 11 @ 4:54 pm
 
Posted Sun 11 Dec 11 @ 5:54 pm
Same problem in Dallas. Tried everything on this thread. Any other suggestions?
 
Posted Thu 29 Dec 11 @ 9:30 pm
More info: new computer Dell XPS15 Win 7; VDJ updated to most current
 
Posted Thu 29 Dec 11 @ 9:31 pm


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