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Forum: Old versions

Topic: Installation Error

This topic is old and might contain outdated or incorrect information.

This is more of an FYI. I was able to uninstall VDJ and then reinstall and the issue went away.

I installed VDJ on Windows 7 and all went well. I then added a new user account (to Windows) and attempted to run VDJ on that user account. It didn't work so I installed VDJ on that acct. Upon starting I got a msgbox stating "Installation Error" That's all, no ref number or further explaination.

VDJ is a great product and at a good price, as a long time software developer (20 years) I can really appreciate the work you have done and I thought you might want to know about this minor issue.

Peace,
James
 
Posted Mon 14 Dec 09 @ 2:12 pm
This is most likely because the new user is missing the My Documents\VirtualDJ folder.

Either copy this across from your other account, or re-install the software again as the new user (This will create the VirtualDJ home folder.)
 
Thanks for the prompt response... and I did copy and past the entire "VirtualDJ" folder from the "Users" folder but that still didn't work. The uninstall/reinstall fixed it all. No worries.

However, again this isn't the real point I was trying to make; a msgbox that has so little info is not very helpful to me or your support staff.
 
every time i try to install vdj, it keeps ssaying that the system cannot find the path specified, someone please help, and thankyouif u give me some advice.
 
Hi, I want to purchase vdj basic. Can I get it sent to my email right away?
 


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