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Forum: General Discussion

Topic: Problem uprading to V 6.0 online

This topic is old and might contain outdated or incorrect information.

Hi. I want to upgrade VDJ to the new 6.0 version, taking advantage of the online rebate. But the system wont process my order. I follow all step, order goes through, but I never get the Email confiramtion. I have tried several credit cards, nothing works. Any Idea someone??? TXS
 
Posted Sat 25 Jul 09 @ 1:46 pm
I've been seeing a few of these lately. Have you tried contacting tech support? (323) 446-2295
 
Thanks for quick answer, I emailed the Merchant on the confirmation screen, but never heard back. I just placed the order VIA phone call. Its through a VOicemail system. Lets see if that works.
 
Problem solved.

I reentered order via phone call and was processed. Regards
 


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