Hi guys
I am using Herculess DJC MK2 many years. But now the console is not working anymore. When I plug it in the buttons are shining but neither the PC recognises a new device nor the dj softweare recognizes it.
Got the same porblen on my Apple Power Book longer time ago.
I do not now waht is wrong? Perhaps there was an error during firmware Update.
Thank you very much
PC:
OS: Win XP XP2
Athlon XP 2100+8 (1.7 GB)
512 MB DDR Ram
I am using Herculess DJC MK2 many years. But now the console is not working anymore. When I plug it in the buttons are shining but neither the PC recognises a new device nor the dj softweare recognizes it.
Got the same porblen on my Apple Power Book longer time ago.
I do not now waht is wrong? Perhaps there was an error during firmware Update.
Thank you very much
PC:
OS: Win XP XP2
Athlon XP 2100+8 (1.7 GB)
512 MB DDR Ram
Posted Thu 26 Feb 09 @ 12:17 pm
Ive got the same problem! anyone with a solution? im using a DELL Latitude 620
Posted Wed 18 Nov 09 @ 8:12 am
Can you define the problem a little bit?
Did you just buy the console or was it installed on this computer previously?
If it was previously working, what happened between the moment it was and now ?
If this is your first installation, did you noticed any error messages during the installation process?
Did you try the latest driver (4.HDJS.2009)?
http://ts.hercules.com/eng/index.php?pg=view_files&gid=2&fid=28&pid=177&cid=1
Did you just buy the console or was it installed on this computer previously?
If it was previously working, what happened between the moment it was and now ?
If this is your first installation, did you noticed any error messages during the installation process?
Did you try the latest driver (4.HDJS.2009)?
http://ts.hercules.com/eng/index.php?pg=view_files&gid=2&fid=28&pid=177&cid=1
Posted Wed 18 Nov 09 @ 9:54 am
Hi Phatso, im guessing ive got the same problem as roop, a long time ago i disconnected my mk2 from a firmware upgrade, since then the console is not being recognized, in any way, by windows even tho the lights turn on (and stay on), I even tried in different computers and the manual firmware upgrade unsuccessfully since the device is simply not recognized by the system.
Any ideas?
DV
Any ideas?
DV
Posted Wed 18 Nov 09 @ 2:07 pm
By manual fimrware update, do you mean this:
http://ts.hercules.com/faqs/eng/her_eng_00386.pdf
http://ts.hercules.com/faqs/eng/her_eng_00386.pdf
Posted Wed 18 Nov 09 @ 2:37 pm
Yes, exactly. I didnt really manage to do it since the console is not recognized when i plug it in...
Posted Wed 18 Nov 09 @ 3:21 pm
Hello cipo86,
Are you sure you have kept pushing down the talk-over button while connecting the USB plug?
Are you sure you have kept pushing down the talk-over button while connecting the USB plug?
Posted Thu 19 Nov 09 @ 4:33 am
hi MIB yes I have, doestn make any difference :(
Posted Fri 20 Nov 09 @ 1:36 pm
Hello cipo86,
Then I suggest you call Hercules tech support while you are in front of your computer with your DJ Console Mk2.
The phone number and hours are written on http://ts.hercules.com/eng/index.php?pg=contact .
Then I suggest you call Hercules tech support while you are in front of your computer with your DJ Console Mk2.
The phone number and hours are written on http://ts.hercules.com/eng/index.php?pg=contact .
Posted Sun 22 Nov 09 @ 10:37 am