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Topic: Crashguard Report, Please Decode!

This topic is old and might contain outdated or incorrect information.

My rock solid/stable system of 3 years crashguarded two times within 10 minutes tonight, it hasn't done this for 3 years so something has gone astray. I read the report and noted something up with Directx I think, so played the rest of the night out with no plugins running until I had a chance to test things.
Here is as many details as I can remember about the recent changes, and what was running at the time.

Yesterday added DJ Cels new transition plugins, tested at home all seemed fine.
Also installed new ShowCover1.1, tested fine.
Updated Directx to november version.

System way autoplaying, smart. and had been playing for three hours at the point crashguard started.
Plugins running were Showcover (Fade), Showlogo v2, Text2d (Blocks 1 and 2 active) and Autotrans changer (Not set to automix mode, seems to work fine left off)

What can be noted is that I was playing with my logo for Showlogo, about 5 minutes before everything went wrong, main change to the logo was changing the image size in photoshop from 576x576 to 100x100 as the scaling was causing the logo to look jagged. after I finished all seemed fine, until I went to leave the box and noticed the screens frozen, moments later the crashguard happend. Note that the first time it happened I fully restarted the system, and loaded everything up again, but again at the end of the first song, Crashguard. The track was highlighted right to the end, way past the automix point, but not sure if the next track did not fire, or if it stalled when it went to change the track display on the laptop.

CRASHGUARD
date=708270010
version=5.0
build=500
thread=Main
address=0046fbf6
ins=66833800
excode=c0000005 (0,8d537bd6)

Freeze (date=712080500, version=5.0 rev.6, build=506, thread=SortThread)
Crash ID=0040bfc0 (date=712192337, version=5.0 rev.6, build=506, thread=DSOutputSix, dump=0fbf2a0f, excode=c0000005 (0,29ba6000))
Crash ID=0040cb17 (date=712192345, version=5.0 rev.6, build=506, thread=DSOutputSix, dump=8b048a89, excode=c0000005 (0,8dd3000))
Freeze (date=712200128, version=5.0 rev.6, build=506, thread=SortThread)

I will be testing plugins one by one later today, and trying to run the old logo too to ss if Showlogo just hates this image size.
Please note the sort thread is still freezing, and driving me nuts!


 

Posted Wed 19 Dec 07 @ 12:53 pm
At this point I cannot get crashguard to happen at home (Damn!) BUT...

although it happend last nigh once on the first track of the playlist (i think) three songs later I noticed now while testing that in automix, two particular tracks seem to have a problem with each other. Freestylers - Push Up, and Kylie - Red Blooded Woman. When mixing the two together in automix going by the end cue point of "Push Up" I suspect its trying to beatmix the two songs together, this is fine, but right on the OUT cue point the audio just stops, while the video trans is still transitioning. the mix is for 30 seconds or so, but for some reason theres no sound for the entire 30 seconds, when the deck changes to Kylies info, the audio suddeny appears too.

And the track is 30 seconds in, so Kylie was playing from the correct automix point, 30 seconds from the end of "Push UP", we just cant hear her. Heres the doosy, with automix off, both tracks are all there, no missing audio, I even rescanned both tracks just in case one had been "replaced", no joy. I have however changed the automix settings for Push Up, just to force it to fade mix instead of tempo mixing the two tracks, would you believe the two tracks quite happily play over the top of each other for the fade mix. Mixing Kylie with any other track seems fine, and mixing Push Up with other tracks also seems fine, but automix, and these two tracks together causes a problem.

There is a chance one of the crashguards happend at this point, but I cant be sure. At this point I have no idea whats going on but I suspect Automix and one of the new video transitions are not "Playing nicely together"
 

Posted Wed 19 Dec 07 @ 8:36 pm
System automixing for at least 6 hours now with no problems, I HATE intermittent bugs. Have even got the same sound card and a dac hooked up, same plugs, everything the same as last night.

If it only CrasGuarded once perhaps I would wonder if it was a one off, but as it happend twice in a row, I fear something is wrong. Can't wait for someone to tell me what that report above says!

=)

Run time was 8 hours and 45 minutes, HOWEVER after stopping the deck, but leaving the plugins running, when I closed VDJ, CrashGuard!

Heres the new report

CRASHGUARD
date=708270010
version=5.0
build=500
thread=Main
address=0046fbf6
ins=66833800
excode=c0000005 (0,8d537bd6)

Freeze (date=712080500, version=5.0 rev.6, build=506, thread=SortThread)
Crash ID=0040bfc0 (date=712192337, version=5.0 rev.6, build=506, thread=DSOutputSix, dump=0fbf2a0f, excode=c0000005 (0,29ba6000))
Crash ID=0040cb17 (date=712192345, version=5.0 rev.6, build=506, thread=DSOutputSix, dump=8b048a89, excode=c0000005 (0,8dd3000))
Freeze (date=712200128, version=5.0 rev.6, build=506, thread=SortThread)
Crash ID=7c918fea (date=712202128, version=5.0 rev.6, build=506, thread=Main, dump=ff40108b, excode=c0000005 (1,10))
 

Posted Thu 20 Dec 07 @ 4:48 am
djcelPRO InfinityModeratorMember since 2004
halo_djk wrote :
Crash ID=0040bfc0 (date=712192337, version=5.0 rev.6, build=506, thread=DSOutputSix, dump=0fbf2a0f, excode=c0000005 (0,29ba6000))
Crash ID=0040cb17 (date=712192345, version=5.0 rev.6, build=506, thread=DSOutputSix, dump=8b048a89, excode=c0000005 (0,8dd3000))

These 2 crashs are with the automix used in mode smart. Was the master tempo activated on the automix deck at this moment? I guess so but we need to be sure.
 

Posted Thu 20 Dec 07 @ 4:57 pm
Cel, am I glad to see you! Um No, Master tempo was not on (I don't use it at all), however Automix does use it in tempomix, as while the mix is happening you can hear the songs speeding up, or slowing down, but with no tempo change at all. So I would suggest its built in to smart Automix, to be more accurate, the "Tempo mix".

Also note I have all "Cut Mixes" disabled for all tracks so VDJ has to either fade mix them or tempo mix them. If AutoMix uses the "SimilarBPM" range from the reg the problem could be that its mixing two songs that are very different in BPM. My SimilarBPM range is set to 100 or so, so all songs can be identified in the record case. Unfortunatly if VDJ "marks" a track out of BPM range, you can no longer tell if it is a MP3 or a video file. This i a bit annoying when you want to go from dance music to R & B or Urban, as all you Urban tracks are marked out of BPM range and you cannot see what tracks are videos.
Point being if automix uses SimilarBPM to decide if it can tempomix two tracks, it will be mixing tracks that are up to 100% different!

Why would this work so well so long the fall in a heap twice in one night? Its got me real worried about the tree shows I have this weekend!
 

Posted Thu 20 Dec 07 @ 5:32 pm
OK I managed to reproduce the issue. It seems to happen when mixing two "Tempo mix" enabled tracks that have a massive speed difference.

Its not my SimilarBPM range, as I reproduced it on my backup system, and it is set up as default from VDJ.

The two tracks I managed to repeat this on are
Mixing from...
"Elvis isn't dead - Blue Suede Shoes (Remix).mp3" it scans in at 172.5BPM
To
"Shaggy - Oh Carolina.mpg" that scans in at 62.5

While watching the video in its transition, it appears that it runs out of the Elvis track while the video only seems to be %50 transitioned, yet the audio has swapped over completely and sticks stuttering on the Shaggie Track with Crashgurad.

Playing them in reverse order didn't seem to bug VDJ too much except for a little audio hickup as the decks track info changed over.

Either Master Tempo for automix cannot reach this range of pitch range
Or
While scanning the track in the end point for (In this case) Elvis was too late for the amount of time VDJ needed to complete the transition inso a song like Shaggie, where a real long tempo mix is required, thus the first track ran out before the transition completed. (My Bet!)

MORE TESTS,
Differnt combos results were mixed, However I did find that mixing "Elvis isn't dead - Blue Suede Shoes (Remix).mp3" into any slow track (on my second test it was "Michael Jackson - Wanna be starting something" at 62BPM would also crashguard. The end cue point on the Elvis track is 14.5 seconds from the end of the track.

However if I move the cue point on "Elvis isn't dead - Blue Suede Shoes (Remix).mp3" back to 23 seconds from the end of the track, the mix into Shaggie now runs properly, with no crashguard! Thus proving it doesnt appear to be Mastertempo, but the track running out (See bet above!). This is strange as the Crashguard report is suggesting a master tempo issue, unless its because MT did not get a chance to "Finish" the mix.


New Crashguard Report from Show system showing intentional crashes.

CRASHGUARD
date=708270010
version=5.0
build=500
thread=Main
address=0046fbf6
ins=66833800
excode=c0000005 (0,8d537bd6)

Freeze (date=712080500, version=5.0 rev.6, build=506, thread=SortThread)
Crash ID=0040bfc0 (date=712192337, version=5.0 rev.6, build=506, thread=DSOutputSix, dump=0fbf2a0f, excode=c0000005 (0,29ba6000))
Crash ID=0040cb17 (date=712192345, version=5.0 rev.6, build=506, thread=DSOutputSix, dump=8b048a89, excode=c0000005 (0,8dd3000))
Freeze (date=712200128, version=5.0 rev.6, build=506, thread=SortThread)
Crash ID=7c918fea (date=712202128, version=5.0 rev.6, build=506, thread=Main, dump=ff40108b, excode=c0000005 (1,10))
Crash ID=0040cb17 (date=712212024, version=5.0 rev.6, build=506, thread=DSOutputSix, dump=8b048a89, excode=c0000005 (0,201a8000))


And Report from Backup system, Stange, errors seem different, however the dump on the last crash is the same even if the thread is different.
Crash ID=0048272c (date=712191241, version=5.0 rev.6, build=506, thread=Main, dump=8b088b51, excode=c0000005 (0,19b100))
Crash ID=0040cb17 (date=712212028, version=5.0 rev.6, build=506, thread=DSOutputSafeBasic, dump=8b048a89, excode=c0000005 (0,dac8000))
Crash ID=0040cb17 (date=712212033, version=5.0 rev.6, build=506, thread=DSOutputBasic, dump=8b048a89, excode=c0000005 (0,a2f8000))
Crash ID=0040cb17 (date=712212046, version=5.0 rev.6, build=506, thread=DSOutputSafeBasic, dump=8b048a89, excode=c0000005 (0,1dbc8000))

Hope all the blabbering helps.

K
 

Posted Fri 21 Dec 07 @ 4:30 am
djcelPRO InfinityModeratorMember since 2004
Did you change the pitch range in the registry ?
 

Posted Fri 21 Dec 07 @ 8:36 am
The backup system is as standard, no changes at all. The show system does not have the pitch range changed, but does have the Similar BPM changed so all tracks can be identified at all times without simply showing a "Out of range" icon.

Note that the issue was reproduced on the backup system too, and it is completely unchanged.
 

Posted Fri 21 Dec 07 @ 10:17 pm
djcelPRO InfinityModeratorMember since 2004
Similar BPM has no impact. It's just a visual.

So it's only: automix in smart mode + a big difference in bpm => crash in master tempo
 

Posted Sat 22 Dec 07 @ 6:40 am
Yes, as master tempo is used even if user does not select it.

Sussest protection added for tracks that run out (cue points that create too short a time, compared with the amount of time required for that particular mix), just to instantly switch to the new track and "Abort" the mixing process, where ever it happens to be.
 

Posted Sat 22 Dec 07 @ 3:42 pm
Tryed runnig last night in automix mode in "Remove scilence" mode, it just went nuts stemmering, reloading tracks all over the camp ect. Even tried playing som Karaoke tracks that I figured this mix type was for, but soon as automix was activated it went nuts for a moment, and loaded the last song in the list, played it and stopped.

So now I'm just stuck with plain old fade mix!
 

Posted Sun 23 Dec 07 @ 11:32 pm
Crash ID=004767f1 (date=1001231913, version=5.0.7, build=507, thread=Main, dump=8b421451, excode=c0000005 (0,a36d662d))
Crash ID=762fb12c (date=1001232009, version=5.0.7, build=507, thread=Main, dump=ffffffff, excode=c000001d)
 

Posted Sun 24 Jan 10 @ 6:56 pm
 

Posted Sun 24 Jan 10 @ 11:41 pm


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