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Forum: VirtualDJ Technical Support

Topic: Mixcloud broadcast error: cutoff valid range is 173 20000
Hello there!

I have a livestream on Mixcloud every Monday and last night I couldn't broadcast and got the error message "cutoff valid range is 173 20000". Before that there was an VirtualDJ update, since all updates so far were trouble-free I didn't check the connectivity beforehand.
Streaming key and URL are correct, I double-checked them. Internet access in general was also not the problem.

I've found nothing on the net regarding this specific error message. Can anyone help please?
 
Posted Tue 02 Dec 25 @ 7:21 am
Which quality did you select?
 
Adion wrote :
Which quality did you select?


1280x720@2000, 320 is my custom selection which has always worked great so far.

Yesterday I could broadcast with my old laptop (not updated) with this selection, although with a slow/instable connectivity. With my stadard laptop (updated) it didn't work yesterday.
 
Indeed looks like there was a bug with 320kbps aac. You can use 256kbps in the meantime, that's still more than plenty
 
Adion wrote :
Indeed looks like there was a bug with 320kbps aac. You can use 256kbps in the meantime, that's still more than plenty

Yeah, it really seems that they eventually messed up an update after all was so smoothly for a long time. Must be something about the codecs, I don't know. As I said, my old laptop with no VirtualJ update was just fine.

Thanks for your help, much appreciated.
 
Adion wrote :
Indeed looks like there was a bug with 320kbps aac. You can use 256kbps in the meantime, that's still more than plenty

256kbps didn't work but I managed to get it running with 192 now.
 
I'm having the same issue. I use these settings now for Mixcloud and only get 244 on Mixcloud but better than nothing. It happened when I installed the new update.