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Forum: VirtualDJ Technical Support

Topic: Virtual DJ not connecting to Engine DJ Screens
Since VDJ 2025 I haven't been successful in getting Virtual DJ to connect to the Denon DJ Prime 4 screens.

When plugging into the Windows 11 machine running VDJ, in the past a pop-up would appear, offering the stems/EQ control options and asking where audio should play from (Prime of Laptop speakers), and the VDJ interface would appear soon after on all Prime 4 screens.

Now (since about January 2025), VDJ silently detects the ASIO audio interface (but no stems/EQ pop-up) and the Prime 4 screen forever reads "Computer Mode" but never snaps out of it. Windows pop-up notifications in the bottom right however do indicate that VDJ detects both Prime 4 Audio as well as Screens. But they just won't show.

Latest VDJ version, Prime 4 is up to date with latest 4.3.1, Windows 11 Pro on WIndows Insider Dev channel.
 

Posted Tue 15 Apr 25 @ 9:07 am
I had this issue with my Prime Go+ recently and found a reinstall of VDJ over the current version (rather than auto update) fixed it. No idea why.