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Forum: VirtualDJ Technical Support

Topic: Can’t get a timecode signal through
I’m using the Numark Scratch mixer with my Stanton STR8-60 turntables. Audio is coming through the mixer well but when VDJ says they can’t find a signal when my record is playing. Any information regarding this will help, also adding pictures if that helps!

I also have VDJ timecode vinyls
 

Posted Thu 06 Oct 22 @ 8:35 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
Your Source selectors on the Scratch mixer are set to PC, right ?
https://www.virtualdj.com/manuals/hardware/numark/scratch/inputs.html

I see in your Account that you are on a Mac computer. In this case make sure VirtualDJ is allowed to use the Audio Inputs (Mics, TC inputs etc).
System Preferences -> Security & Privacy ->Privacy Tab ->Microphone (left-side list) ->Check VDJ on the right side.
 

Posted Thu 06 Oct 22 @ 9:04 pm
The link you posted said it requires a Pro-Infinity subscription, I'm paying monthly currently can that be the problem?

Also VDJ is allowed to use mic.
 

Posted Fri 07 Oct 22 @ 12:02 am
djdadPRO InfinityDevelopment ManagerMember since 2005
You should be good with the Pro monthly subscription.

Can you post some screenshots showing Audio setup, the Timecode tab of settings and the problem/error ?
 

Posted Fri 07 Oct 22 @ 12:32 am