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Forum: VirtualDJ Technical Support

Topic: Lack of volume with Denon Dj Prime 4 - Page: 1
Hello, I am a mobile Dj and currently when stems were introduced I noticed a high lack of sound coming through my speaker. I have to raise the master volume and increase the speaker volume to get a fuller sound. I am currently running g the latest version on VDJ Pro and have the latest firmware for Prime 4.

Please advise how I can resolve the issue

Thanks
 
Posted Sun 17 Jul 22 @ 7:20 pm
Load the default Pro skin and click on master to see if your master volume in VDJ is turned right up.

 
Posted Sun 17 Jul 22 @ 8:29 pm
Firebirdbirdmann wrote :
when stems were introduced

What do you mean by that?

If you have stems enabled on your EQ knobs, then obviously reducing any of them will remove part of the audio and lower the level.
 
Posted Sun 17 Jul 22 @ 9:07 pm
I have checked the Master volume and it is turned up to the max.
 
Posted Sun 17 Jul 22 @ 9:23 pm
I turned off my stems weeks ago and still experiencing the volume issue
 
Posted Sun 17 Jul 22 @ 9:23 pm
Have a look through settings (the ones you have modified) to see if anything could be causing the issue.
 
Posted Sun 17 Jul 22 @ 9:32 pm
I didn’t make any changes in the settings, I looked through a few times and nothing stood out.
 
Posted Sun 17 Jul 22 @ 9:53 pm
have you changed Master Limiter: This setting determines the maximum output level of the master mix. Select Off to disable the limiter, or set the maximum output level from 18 to 0 dB

that is on the prime 4 itself not a VDJ setting
 
Posted Sun 17 Jul 22 @ 11:01 pm
Thanks Wickedmix, the master limiter is off in Prime 4.

It’s so weird I’ve used VDJ since 2013 and have never experienced this issue. Since I bought a Prime 4 and updated to the newer version of VDJ the sound doesn’t fill the room. I have to increase the volume much much higher.
 
Posted Sun 17 Jul 22 @ 11:31 pm
Try going back to an older build and see if there's an improvement.
 
Posted Sun 17 Jul 22 @ 11:33 pm
I had the same issue with the prime controller I fixed my issue by going into Audio setting and removing the record input not sure why this works but it does.
 
Posted Mon 18 Jul 22 @ 4:54 pm
Thanks Dinky Tech I will give this a try
 
Posted Mon 18 Jul 22 @ 5:10 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
What is your zeroDB value in VirtualDJ Settings ?
 
Posted Mon 18 Jul 22 @ 10:39 pm
@Dinky tech thanks I just turned it off on Vdj. My next event is not until another few weeks and I will test it out then
 
Posted Mon 18 Jul 22 @ 11:22 pm
Dj dad, zero db is at default
 
Posted Mon 18 Jul 22 @ 11:24 pm
Firebirdbirdmann wrote :
@Dinky tech thanks I just turned it off on Vdj. My next event is not until another few weeks and I will test it out then




 
Posted Fri 22 Jul 22 @ 4:36 pm
djdad wrote :
What is your zeroDB value in VirtualDJ Settings ?


Dj dad, zero db is at default. Should I change this?
 
Posted Fri 22 Jul 22 @ 4:38 pm
0db is maximum loud with no distortion ... if you need more probably best to leave as is

what outputs on the device are you using ?
balanced or unbalanced?

balanced (XLR) usually outputs louder
 
Posted Fri 22 Jul 22 @ 7:08 pm
Sure I read a post on Denon forum saying that the XLR output is inferior to the RCA. I know it seems weird but try that instead. Seems to be an inherent defect.

I remember testing the MCX8000 and it was not an issue.
 
Posted Fri 22 Jul 22 @ 7:39 pm
wickedmix wrote :
0db is maximum loud with no distortion ... if you need more probably best to leave as is

what outputs on the device are you using ?
balanced or unbalanced?

balanced (XLR) usually outputs louder


Yes I am currently using balanced (XLR) for output
 
Posted Sat 23 Jul 22 @ 5:54 pm
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