OyyoDams
Atomix Productions customer support has changed. Due to the high level of virus and spams we were receiving everyday, our team encountered more and more difficulties to answer your message in the shortest delay.
As customer support has always been our priority, we have modified our support system and we offer you right now a new way to communicate with us for any question, problem, or idea.
So, starting from the end of the week, we won't accept new email on service@virtualdj.com and support@virtualdj.com.
We have designated our new support system to better follow your problem from the first message to our final answer. Besides you will now be able to manage your questions and see their status in real time.
Any message will be marked as read/answered/in progress and of course we will notify your by email.
If you want to contact us, please go to http://www.virtualdj.com/support/e-service/
We really hope you will find our new support interface usefull.
Please note that two "e-service's feedbacks" topics have been opened on our forums to let you post your ideas and comments about our new support system.
Thank you for your time.
Atomix Productions Customer Support Staff
As customer support has always been our priority, we have modified our support system and we offer you right now a new way to communicate with us for any question, problem, or idea.
So, starting from the end of the week, we won't accept new email on service@virtualdj.com and support@virtualdj.com.
We have designated our new support system to better follow your problem from the first message to our final answer. Besides you will now be able to manage your questions and see their status in real time.
Any message will be marked as read/answered/in progress and of course we will notify your by email.
If you want to contact us, please go to http://www.virtualdj.com/support/e-service/
We really hope you will find our new support interface usefull.
Please note that two "e-service's feedbacks" topics have been opened on our forums to let you post your ideas and comments about our new support system.
Thank you for your time.
Atomix Productions Customer Support Staff
Posted Mon 03 Nov 03 @ 8:05 pm
OyyoDams
All mails to service@virtualdj.com and support@virtualdj.com are now rejected. Please use the e-service to contact us.
Posted Sun 09 Nov 03 @ 6:14 pm
DJFREDO
I UPGRADED TO 1.07 AND IT FREEZES ON ME EVEN FASTER THAN 1.06. I NEED TO FEEL THAT I CAN RELY ON THIS PROGRAM FOR MY GIGS BUT IF IT FREEZES ON ME WHAT CAN I DO?
Posted Tue 11 Nov 03 @ 11:23 pm
Moderation staff
Wrong topic
Posted Tue 11 Nov 03 @ 11:25 pm
DJRayman
Ok....I have sent three emails. I have paid and can login but there is no software to download! It keeps asking me to registor which I have already done. I need the software. You have my money....now I want the Virtual DJ software. Please instruct or correct problem to recieve the software. Thank you for your speedy reply. Sincerely, Lonnie ( DJ Rayman)
Posted Wed 26 Nov 03 @ 2:32 am
tumer_38
I am dj mixin systeem
Posted Tue 02 Dec 03 @ 8:52 pm
evaready0072
downloaded program but I keep getting protection errors when I try to setup serial #. It's been awhile now and have not heard from any tech support. This Sucks!!!!!!!!!!!!!!!!!1
Posted Sun 07 Mar 04 @ 4:24 am
Disco Bar Laser
Please check your email
Coyote
Coyote
Posted Sun 07 Mar 04 @ 5:49 am
evaready0072
Wow I never new tech support took so long, thanks for th reply but I still have the same protection error 16. I have uninstalled and reinstalled several times. I removed all previous demos of atomix & Vdj. I don't understand why I have this problem. Is it due to the previous versions?
Posted Sun 07 Mar 04 @ 4:25 pm
DJ Coco
This is not the right place to ask for that.
Posted Tue 16 Mar 04 @ 3:28 pm
1234569
yo how can i download the add on features i have an account and it says somethin about i need to be a full memeber how do i do that
Posted Sun 11 Apr 04 @ 7:40 pm
Jim Nordic
Buy the software
Posted Sun 11 Apr 04 @ 7:48 pm