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Forum: VirtualDJ Technical Support

Topic: VIRTUALDJ Internal sound card (Realtec HD) Can't initialize

This topic is old and might contain outdated or incorrect information.

Hi Everyboy,

Since today VDJ just stop working. When I try to play a song over laptop speakers, the wave just vibrates a bit and a pop up comes along saying:

No Soundcard (*Internal) - Can't initialize

It happend after an VDJ update.

Already tried to reinstall the soundcard driver. (other programs just play fine..) but that doesn't do the trick.
Also, restart program, restart computer doesn't work.

I don't use a controller, just laptop.

Anybody any ideas?
 

Posted Tue 17 Sep 19 @ 10:56 am
djdadPRO InfinityDevelopment ManagerMember since 2005
Can you post a screenshot of your VDJ Audio Setup ? Would also help if this screenshot has the sound card drop down opened to see what options it gives you for sound cards to use.
 

Posted Tue 17 Sep 19 @ 10:59 am
These are my settings. I can see my soundcard, but It still says Can't connect to soundcard.
 

Posted Thu 19 Sep 19 @ 5:22 pm
Check your soundcard in Windows Control Panel and make sure that Exclusive Access is turned off (in advanced tab)
 

Posted Thu 19 Sep 19 @ 5:29 pm


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