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Forum: General Discussion

Topic: Subscription.

This topic is old and might contain outdated or incorrect information.

I have cancelled my home use subscription. It still runs till 18th January. I have now decided i want to keep it going but can't see how to do that as my licence is still showing as " Already subscribed". Please can someone advise on how to keep my sub going?
 

Posted Thu 03 Jan 19 @ 5:08 pm
Just wait until it expires then renew again. The software does not cut you off on the exact day I believe so just wait until it says you are unlicensed and renew.
 

Posted Thu 03 Jan 19 @ 5:19 pm
Thanks for that. I wasn't sure what happens but will it save my cached tracks or am i back to square one? Some of my tracks i've had for years and aren't even available now.
 

Posted Thu 03 Jan 19 @ 5:23 pm
The tracks won't get deleted. They just won't play (eventually) once the subscription expires.

When the VDJ software knows you're paid up again, they will get refreshed and carry on working.
 

Posted Thu 03 Jan 19 @ 5:35 pm
Brill. Thanks for that pal.
 

Posted Thu 03 Jan 19 @ 5:49 pm


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