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Forum: VirtualDJ Technical Support

Topic: Laptop shuts down while using Virtual dj

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i have VirtualDJ 8 Home PLUS License for NMMXTP3 as soon as i start using it ..after couple of min laptop shutsdown.. please help
 

Posted Thu 23 Nov 17 @ 7:28 pm
Could you tell us the make and specifications and operating system of your laptop and the version and build number of Vdj you are using.
 

its basically when i connect my Numark mix track pro 3 controller to laptop ... it plays for 2 mins the laptop shutsdown..if i remove the controller it works fine ??
laptop has windows professional 7 ver.
 

this problem started today ..when i clicked update to VDJ . 8.2
 

Without knowing the spec of your laptop its hard to say, but I am suspecting that it is old and underpowered for Vdj8.2. I think it sounds like a thermal shut down.
Let us know the model. Ram. Processor etc.
 

 

If the entire laptop shuts down, it's indeed either a driver problem or hardware that's broken.
Graphics drivers are the first I would try to update, if that doesn't work you'd have to look in the windows system event log for clues on what is failing.
 



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