simplyjorge
Hello, I just recently upgraded my laptop to a macbook pro running OS X El Capitan and now Virtual DJ 8 won't recognize my Hercules Rmx Controller. I keep getting the following error...
No sound card
* Hercules DJ Console RMX
No inputs or outputs configured
I assumed that it was missing the driver so I came here to download the driver info I have saved on my account but when I try to install it I get another error that reads....
This package is incompatible with this version of OS X and may fail to install.
and forces me to cancel the install. Can someone please help!
No sound card
* Hercules DJ Console RMX
No inputs or outputs configured
I assumed that it was missing the driver so I came here to download the driver info I have saved on my account but when I try to install it I get another error that reads....
This package is incompatible with this version of OS X and may fail to install.
and forces me to cancel the install. Can someone please help!
Posted Sat 09 Jan 16 @ 4:59 pm
djdad
What you see in your Account is not the driver. Its the VirtualDJ LE (DJConsole Edition), which of course you dont need, as you already have VirtualDJ Pro license.
You will need to install the drivers from here.. http://ts.hercules.com/eng/index.php?pg=view_files&gid=17&fid=62&pid=215&cid=1
You will need to install the drivers from here.. http://ts.hercules.com/eng/index.php?pg=view_files&gid=17&fid=62&pid=215&cid=1
Posted Mon 11 Jan 16 @ 10:17 am
simplyjorge
Hi Dj Dad, first of all thanks a lot for the help however I downloaded the driver from the link and its still not working. The install of the driver went through successful but Virtual DJ keeps giving me the same error on the start up and the controller just flasher the lights the entire time and never gets recognized by the software. Is there anything else I can do? I deleted VDJ and tried re-installing it again but that didn't work either. Please help me out here. Thanks!
Posted Tue 12 Jan 16 @ 4:12 am
djdad
If you carefully read the page from Hercules (link above), you will notice that there is a note there.... "Please note that a powered USB hub might also be necessary for your DJ controller to be recognized and used properly on recent computers featuring USB 3.0 ports"
So i would strongly advise to try with a different computer (with USB 2.0 ports) of use a 2.0 USB hub.
So i would strongly advise to try with a different computer (with USB 2.0 ports) of use a 2.0 USB hub.
Posted Tue 12 Jan 16 @ 7:17 am
simplyjorge
I bought a usb powered hub and still nothing. The lights flash now for a while and then just simply turn off and virtual dj of course doesn't recognize the controller. I tested the controller on my friends laptop (an older MacBook Pro model) and the controller works just fine. I really don't know what to do at this point. Any other suggestions? Thanks again for all your help Dj Dad
Posted Thu 14 Jan 16 @ 2:44 am
Djsho3k
try going to hercules website and follow the directions to update your firmware........
Posted Sun 07 Feb 16 @ 12:40 am