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Forum: Old versions

Topic: New controller license that is showing up in Virtual DJ is not working

This topic is old and might contain outdated or incorrect information.

dougd847ControlleristMember since 2014
I have a license listed in my software settings in Virtual DJ but the controller still stops after 10 minutes.

I just bought the license last Friday and I have tried reinstalling the software and that didn't work.

I put in a support ticket in 3 days ago and haven't heard back from support yet. How does it take until support usually get back to you?

Anyone might happen to know how to get a controller working with a valid license listed in the software settings?

Thanks,
Doug
 

Posted Mon 12 Oct 15 @ 6:31 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
We have replied to your ticket, changed the license to the correct one, and your controller should work now.
 

Posted Mon 12 Oct 15 @ 6:48 pm


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