I Have some videos not playing correctly after the latest update. if this can be looked into that would be great
Posted Sat 05 Sep 15 @ 5:08 pm
A little more details would be helpfull.
What kind of videos? What is the issue? ...
What kind of videos? What is the issue? ...
Posted Sun 06 Sep 15 @ 8:22 am
sorry I was on the go when I posted. They all are .mp4 videos. The music still plays but the video part looks all messed up
Posted Sun 06 Sep 15 @ 8:26 pm
Still not a very good description I'm afraid.
Does it look fragmented? Is only a part of the video visible? Does the video output freeze?
Does it look fragmented? Is only a part of the video visible? Does the video output freeze?
Posted Mon 07 Sep 15 @ 8:13 am
If it's looking pixalated or "torn" check that you haven't had any system updates recently, your codecs may need re installing, including direct x9, also it may be down to running out of memory.
Has any of your settings being adjusted,
![](/image/89249/169946/3.PNG)
Just a few ideas to start narrowing down the problem.
Has any of your settings being adjusted,
Just a few ideas to start narrowing down the problem.
Posted Mon 07 Sep 15 @ 1:12 pm
I guess you can say it's all the above. Sometimes it green pixelated, then it jumps in and out. Freezes a frame but like it's still playing behind it. Just weird.
Will post video of issue on Facebook @ Virtual DJ official Group Kevin
Will post video of issue on Facebook @ Virtual DJ official Group Kevin
Posted Mon 07 Sep 15 @ 9:17 pm
Have you got much space left on the drive? one other thing does this happen straight away when you first boot up when your laptop is running cold.
Are you on mac or pc?
Are you on mac or pc?
Posted Tue 08 Sep 15 @ 12:25 am
It sounds like a problem with DXVA.
If the problem goes away after disabling useDXVA, would it be possible to send me one of the videos that causes a problem?
If the problem goes away after disabling useDXVA, would it be possible to send me one of the videos that causes a problem?
Posted Tue 08 Sep 15 @ 5:36 am
@KRHorn, has your problem been sorted yet, if it has, please explain how you corrected it, it will help other users in the future if they get the same problems.
Posted Thu 10 Sep 15 @ 11:38 am
DXVA fixed it. I turned it off and that corrected it
Posted Sat 19 Sep 15 @ 6:03 pm