sdjolly
I am having issues with my content unlimited not populating any songs. My karaoke subscription is fine but I can not get the music to work. I also can not find a phone number for support. Would someone please email me at <REMOVED>@yahoo.com and help me!! Thank you!
[Sorry, contact details are not allowed from unlicensed users.]
[Sorry, contact details are not allowed from unlicensed users.]
Posted Mon 15 Jun 15 @ 8:35 pm
blckjck
Have you updated to either 7.4.5 or VDJ8 Build 2325? There have been changes in the CU service that require VDJ to be updated.
Support can be contacted by opening a ticket. It will be answered in the order tickets are recieved.
http://www.virtualdj.com/contact/index.html
Support can be contacted by opening a ticket. It will be answered in the order tickets are recieved.
http://www.virtualdj.com/contact/index.html
Posted Mon 15 Jun 15 @ 11:27 pm
allprodjken
My VDJ 7.42 pro doesn't work with content unlimited. I just assumed it was still off from the lawsuit. I was using 8 by accident and it worked. So I am confused. Looks like 7.45 is out but my software says it is up to date. More confused.
Posted Thu 25 Jun 15 @ 5:02 pm
blckjck
allprodjken wrote :
My VDJ 7.42 pro doesn't work with content unlimited. I just assumed it was still off from the lawsuit. I was using 8 by accident and it worked. So I am confused. Looks like 7.45 is out but my software says it is up to date. More confused.
You need to go to your account page and download the update yourself.
At the top of this page, click "My Account"
Then on the left click "My Licenses"
You should be able to download 7.4.6 there.
Or, you could download 8 from the links above.
Posted Thu 25 Jun 15 @ 5:41 pm