RobRoy
did you tried to clean your usb ports with a software like usb deview...?
Posted Thu 05 Sep 13 @ 1:48 am
Tantrix
RobRoy wrote :
did you tried to clean your usb ports with a software like usb deview...?
I did actually. Here's the info
Device Name : VMS4 AUDIO MIDI Device
Description : USB Composite Device
Device Type : Unknown
Connected : Yes
Safe To Unplug : Yes
Disabled : No
USB Hub : No
Drive Letter :
Serial Number : 000000000
Created Date : 20/08/2013 2:21:00 AM
Last Plug/Unplug Date: 06/09/2013 4:05:31 AM
VendorID : 04d8
ProductID : 0a0a
Firmware Revision : 0.01
USB Class : 00
USB SubClass : 00
USB Protocol : 00
Hub / Port :
Computer Name :
Vendor Name :
Product Name :
ParentId Prefix : 7&35f3283c&0
Service Name : usbccgp
Service Description: Microsoft USB Generic Parent Driver
Driver Filename : usbccgp.sys
Device Class : USB
Device Mfg : (Standard USB Host Controller)
Power : 0 mA
USB Version : 1.10
Driver Description: USB Composite Device
Driver Version : 6.1.7601.17586
Instance ID : USB\VID_04D8&PID_0A0A\000000000
Posted Thu 05 Sep 13 @ 3:10 am
PachN
Very strange...
As it is running on your other system, the last thing i is a OS related issue.
Did you update your mainboard drivers or special USB drivers for your mainboard?
000000000 in the asio panel could happen if the driver is crashing. But if that happens you shouldn't be able to control VDJ with the VMS at all.
And just to isolate another possible failure. Try this:
(Laptop off)
Turn on VMS.
Turn on laptop.
Start VDJ.
As it is running on your other system, the last thing i is a OS related issue.
Did you update your mainboard drivers or special USB drivers for your mainboard?
000000000 in the asio panel could happen if the driver is crashing. But if that happens you shouldn't be able to control VDJ with the VMS at all.
And just to isolate another possible failure. Try this:
(Laptop off)
Turn on VMS.
Turn on laptop.
Start VDJ.
Posted Thu 05 Sep 13 @ 3:19 am
RobRoy
do you have another backup controller for testing ? , i suppose the VMS is the problem and could be defective......
did you change the usb cable yet..?
did you change the usb cable yet..?
Posted Thu 05 Sep 13 @ 4:09 am
Tantrix
PachN wrote :
Very strange...
As it is running on your other system, the last thing i is a OS related issue.
Did you update your mainboard drivers or special USB drivers for your mainboard?
000000000 in the asio panel could happen if the driver is crashing. But if that happens you shouldn't be able to control VDJ with the VMS at all.
And just to isolate another possible failure. Try this:
(Laptop off)
Turn on VMS.
Turn on laptop.
Start VDJ.
As it is running on your other system, the last thing i is a OS related issue.
Did you update your mainboard drivers or special USB drivers for your mainboard?
000000000 in the asio panel could happen if the driver is crashing. But if that happens you shouldn't be able to control VDJ with the VMS at all.
And just to isolate another possible failure. Try this:
(Laptop off)
Turn on VMS.
Turn on laptop.
Start VDJ.
Thanks for the suggestion but unfortunately the problem persists.
Posted Thu 05 Sep 13 @ 11:56 am
Tantrix
RobRoy wrote :
do you have another backup controller for testing ? , i suppose the VMS is the problem and could be defective......
did you change the usb cable yet..?
did you change the usb cable yet..?
Unfortunately I don't have a backup. And swapping out cables was one of the first things I did.
I am almost ready to resign myself to the fact that 4 deck may not be possible. two deck works fine tho. The only other thing that I can think of is that when I bought the unit the serial number on the bottom of the unit was different than the Virtual DJ LE version of the software. This is because my VMS was demo model and the original Virtual DJ LE software was lost by the retailer so he swapped it out for another copy of the same SW from another unit that was RMA'd.
Posted Thu 05 Sep 13 @ 12:03 pm
groovindj
Tantrix wrote :
I am almost ready to resign myself to the fact that 4 deck may not be possible.
But is is possible because you said that it worked fine on another computer. Therefore the issue must be your computer or a difference in the setup.
Have you consulted ADJ on this yet? You should go to their forum and get them to help. They have ADJ staff there, who will know far more about the VMS4 than we do.
Posted Thu 05 Sep 13 @ 12:09 pm
djdad
Can you please post here a screenshot of the VMS4 ASIO Utlitty and the Sound Setup of VirtualDJ ? thank you.
Posted Thu 05 Sep 13 @ 2:00 pm
Tantrix
djdad wrote :
Can you please post here a screenshot of the VMS4 ASIO Utlitty and the Sound Setup of VirtualDJ ? thank you.
No pics needed...I just got it to work!!! Whoo Hooo! Here's what I did:
- Unplugged my wireless mouse
That's it.... it simply works! But this does bring me to an obvious question. I only have 3 usb ports on my laptop; 1 for the VMS, 1 for my external hard drive and 1 for my wireless mouse. I have never gotten used to navigation with the touchpad on the VMS (it's just too clunky to me) and using the laptop touch pad is a pain in the a$$. I love the use of the mouse so do you all think that using a decent USB hub would solve this issue or would the end result be the same?
BTW you all have been awesome with all your help I deeply appreciate the assistance you all gave.
Posted Thu 05 Sep 13 @ 4:11 pm
Tantrix
Thanks all again!!
Posted Thu 05 Sep 13 @ 4:37 pm
Tantrix
Actually DJDad I have a question about your mapper...did you map an "Unload deck button" or should I just map a keyboard command?
Posted Thu 05 Sep 13 @ 4:37 pm
groovindj
Is it a Logitech mouse by any chance?
Could be the notorious upperfilters and lowerfilters registry entries that are affecting the VMS4.
Could be the notorious upperfilters and lowerfilters registry entries that are affecting the VMS4.
Posted Thu 05 Sep 13 @ 4:47 pm
Tantrix
groovindj wrote :
Is it a Logitech mouse by any chance?
Could be the notorious upperfilters and lowerfilters registry entries that are affecting the VMS4.
Could be the notorious upperfilters and lowerfilters registry entries that are affecting the VMS4.
It's not a Logitech I believe it's a Microsoft (no manufacturer label) or an Asian brand.
Posted Thu 05 Sep 13 @ 4:52 pm
djdad
Glad you sorted this out. wireless mouse, wow, indeed thats something that we could hardly think of. Especially because wireless devices (and web cameras in other cases) are usually causing midi detection issues and not sound issues.
No, unload is not included as a mapped action in my custom mapper. The action is simply.. unload , so fee free to add that to the mapper of the unit or assign a keyboard shortcut.
No, unload is not included as a mapped action in my custom mapper. The action is simply.. unload , so fee free to add that to the mapper of the unit or assign a keyboard shortcut.
Posted Thu 05 Sep 13 @ 8:06 pm
danielsr2006
I'm definitely keeping a mental note of this. That is odd. By the way, so was it your first time trying on this computer? Or did it work at some point prior to this? Just want to make sure I followed correctly.
But yes congrats your headache is over:-)
But yes congrats your headache is over:-)
Posted Thu 05 Sep 13 @ 8:37 pm
RobRoy
glad you can work again....was really a tricky thing...i try to keep it in mind
Posted Fri 06 Sep 13 @ 1:45 am
groovindj
What's the device number now, with the mouse gone?
Posted Fri 06 Sep 13 @ 3:40 am
Tantrix
danielsr2006 wrote :
I'm definitely keeping a mental note of this. That is odd. By the way, so was it your first time trying on this computer? Or did it work at some point prior to this? Just want to make sure I followed correctly.
But yes congrats your headache is over:-)
But yes congrats your headache is over:-)
It had always worked on that system but only on two deck mode.
Posted Fri 06 Sep 13 @ 4:53 am
Tantrix
groovindj wrote :
What's the device number now, with the mouse gone?
Ironically enough....000000000....LOL. I really don't care anymore....I works.
Posted Fri 06 Sep 13 @ 4:54 am