I purchased VDJ 5.2 Home Basic last fall but cannot find the serial number to register it here. Am I clueless or what?
Thanks for any help you can provide.
Thanks for any help you can provide.
Posted Wed 21 Apr 10 @ 4:34 pm
You will have to contact support; we cannot help here on the forum.
Posted Wed 21 Apr 10 @ 6:22 pm
Could you just open up your version of VDJ and see where the s/n is? I'm probably just not looking in the right place.
Posted Wed 21 Apr 10 @ 6:57 pm
The serial number is not visible from within the program itself.
As I said, if you have bought VDJ Pro and don't have a written copy of your serial number anywhere then you will have to contact support. If you bought another product or controller that came with VDJ - such as the Hercules RMX - then contact the vendor.
As I said, if you have bought VDJ Pro and don't have a written copy of your serial number anywhere then you will have to contact support. If you bought another product or controller that came with VDJ - such as the Hercules RMX - then contact the vendor.
Posted Thu 22 Apr 10 @ 4:51 am
I have the "Home" edition as posted above. I will try calling the support phone#. I cannot download plugins, etc. without it. I had the trial(30 days) last summer, and the echo on it worked vs the Home edition where echo does not.
Posted Thu 22 Apr 10 @ 3:21 pm
You will need to raise a support ticket. If you had of registered your software when you bought it then your serial number would be in your download center :)
Posted Thu 22 Apr 10 @ 9:02 pm