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Forum: VirtualDJ Technical Support

Topic: Denon DJ prime 4 mapping issues after Mixer firmvare update
I see that some of the hardware keys do not work and some of them register to different commands on Virtual DJ after Denon DJ prime 4 Mixer lastest firmware update (15 April 2021). I would like to check the mapping and resolve these issues with the next update.

problems that only I can see. (there may be other problems).
thanks , dj koray
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https://www.virtualdj.com/manuals/hardware/denon/prime4/layout/mixer.html
9-PHONES MIX does not react at all.

https://www.virtualdj.com/manuals/hardware/denon/prime4/layout/frontrear.html
79. XFADER CURVE Reacts differently.

Virtual DJ Pro: v8.5-64 b6344
Denon DJ Prime 4 Firmware Version: 1.6.1
Denon DJ Prime 4 Prime4 Controller Version: 01.38
Denon DJ Prime 4 Prime4 Mixer Version: 01.45
 

Posted Fri 16 Apr 21 @ 4:44 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
Just tried Prime 4 with firmware 1.6.1
PHONES MIX works as expected.
Do you see the MIX knob in MASTER panel of skin moving when you move from Prime 4 ?
Does it get from min to max ?
any chance you have the setting SplitHeadphones to YEs from VirtualDJ Settings or the SPLIT button enabled on Prime 4 ?

Can you explain how "differently" the XFADER CURVE behaves ?

 

Posted Tue 20 Apr 21 @ 3:43 am
 

Posted Wed 21 Apr 21 @ 12:04 am
djdadPRO InfinityDevelopment ManagerMember since 2005
Ok, it turned out our (pre-production) device had a hardware fault and the Midi messages from XFADER CONTOUR were reported on the CUE MIX knob.

We confirmed with Denon and mapping is fixed for next update.

Actually, the fix is silently pushed in current Public Build, but you have to open VDJ first, let it run idle for a few seconds (silent update) and then just restart.
 

Posted Thu 29 Apr 21 @ 2:11 pm
thanks, İts ok now. everything is correct now
 

Posted Fri 30 Apr 21 @ 8:50 pm