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Forum: General Discussion

Topic: Experiencing constant crashing and restarting

This topic is old and might contain outdated or incorrect information.

Hi:
MBP 2011 with OS X Yosemite I7 16GB RAM, AMD Radeon HD 6750M 1024 MB
2 SSD 5OO GB INTERNAL memories
VDJ 8.5 B6286 vers
experiencing constant program crashing and restarting when playing music videos.
Need Help ASAP
 

Posted Sun 31 Jan 21 @ 10:08 pm
Do you have any videos encoded with the AV1 codec?
 

NO
 

Rather than just saying "no", it would be useful to tell Adion what format the videos which causes crashes are in (codec etc).
 

As soon as i get home will give you the requested information, the funny thing is that been using the same video format for 5 years and never experienced this situation until installed VDJ new version....
 

From reading people with similar problems it seems there is a previous VDJ 8.5 version 6257 that does not experience this problem.
Is there a way to uninstall this version and go back to a version that wont have this problem???
 

all music files are mp4/MPEG-4 MOVIE, never experienced problems before
 

tried disabling the Math engine but everytime i choose that option it goes back to CPU
 

devoram722 wrote :
tried disabling the Math engine but everytime i choose that option it goes back to CPU


Hi Devora, do you have solution for your question?
I have same problem with V8.5 - 64 - b6294
I'm crazy because VDJ it closes when load in some video music, but I can't identify why it, and what kind of format will close the software, before playing it.
 

safevideomode option (no)
 

I got around all these issues by just using the 32 bit version. I have had zero problems for months now. Love it! No, I dont have stems.. so what, I have a stable platform that is 100% reliable.
 

burnyabad wrote :
I got around all these issues by just using the 32 bit version. I have had zero problems for months now. Love it! No, I dont have stems.. so what, I have a stable platform that is 100% reliable.


Probably would be same just disabling stems in the 64-bit version then I guess...
(aka set mathEngine in the settings to disabled, if your computer cant handle it)
 



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