Forum: VirtualDJ Technical Support
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Topic: Reloop Touch Problems
i have purchased a Reloop controller, I have downloaded the drivers and the VDJ program,
it works fine apart from the touch buttons on the screen they don't work and when I touch any buttons I get a pop up message ' UPPD evaluation period has expired'
Appreciate any help please.
Posted Wed 20 May 20 @ 11:20 pm
Posted 7 days ago @ 11:55 am
That is what I thought, but can’t see anywhere to register the serial number for the UDPP drivers.
I downloaded VDJ with the Reloop driver package , the screen works apart from the touch screen buttons on the Touch controller.
Posted 7 days ago @ 1:34 pm
I didn't think they were still selling that controller any more.
Posted 7 days ago @ 1:38 pm
Posted 7 days ago @ 2:01 pm
Posted 7 days ago @ 3:11 pm
Even though the driver should take care of that, perhaps you need to manually declare it as Touch screen by doing the Calibrate in Windows https://www.virtualdj.com/manuals/hardware/reloop/touch/display/displayadvanced.html
(tip: you will probably need to do this while VDJ is running - minimize main skin - , because the screen shuts off when VDJ is not running)
Posted 7 days ago @ 6:44 pm
I just can't get the touch screen to work, I followed the link and carried out the instructions.
I am getting the white screen with the text on the Reloop screen and touch it as per text.
When I close the tablet setting screen the touch screen does not work,
tried closing VDJ and restarting it makes no difference.
Posted 6 days ago @ 9:52 am
I managed to get the touch screen to work on the Reloop controller.
I deleted the UPDD drivers and the VDJ program, I reinstalled the VDJ program and driver package from the Reloop website,
the screen worked fine, i get a message in the VDJ programm ' Drivers for the Reloop are not installed, would you like to install them now'
I clicked yes after installing them and the touch screen stopped working, I repeated the process of deleting and reinstalling and the touch screen works again.
So basically when I install the UPDD drivers the touch screen stops working, I haven't installed them and it all works fine, apart from the warning box
for the installation of the drives keep appearing in VDJ and have to keep selecting no.
Am I missing something here?
Posted 4 days ago @ 4:22 pm
Posted 3 days ago @ 11:34 am
Yes I contacted Reloop support , awaiting a reply.
Posted 3 days ago @ 1:12 pm