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Forum: VirtualDJ Technical Support

Topic: Ableton link not there - Page: 2

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It seems to be linking but I can't get sound,


I'm confused about it all.

I don't know whether I should be using.

Digital audio cable software
Or
Midi ox

And iv not a clue how

Asio4all drivers work

I don't know whether I should be using ableton live link while setting up this rewire.


The manual makes it sound like it's as easy as selecting a audio driver n plug n play.

The close Iv got is,...

The programs linked, abletons audio set up saying there a rewire, but no aux option pops up for me and no sound.




 

Posted Thu 13 Feb 20 @ 5:59 pm
I'm running 64 bit programs.

It links but no aux option and there's no information in the manual on how to cure this problem.

Abelton acts like it's playing while linked, but no vdj will not give me aux
 

Posted Thu 13 Feb 20 @ 6:02 pm
I don't need any more downloads??!?!?!?!?! , so why is there a chat in this group still available to access where it states I need extra programs to run a re wire.


This is where the confusion comes into it.


Vdj sort ya shit out, you got 28 days, and if I get the information a few days before my subscription runs out don't think I'll be re newing or buying the full program, I will go with serato if I have to
 

Posted Thu 13 Feb 20 @ 6:07 pm
With an attitude like that you're hardly encouraging people to help.
 

Posted Thu 13 Feb 20 @ 6:35 pm
Iv been waiting over 24 hours for vdj to help me fix my problem, and I only got pro to do the re wire, and iv already had an idiot try sell me something I already got.

So excuses me, for being pissed off over the poor service I am paying for
 

Posted Fri 14 Feb 20 @ 4:07 am
AdionPRO InfinityCTOMember since 2006
 

Posted Fri 14 Feb 20 @ 4:52 am
Iv done what you ask and it won't work, it won't give me aux
 

Posted Fri 14 Feb 20 @ 11:26 am
AdionPRO InfinityCTOMember since 2006
You don't get aux where?

You did manage to select ableton rewire as line input, and after pressing apply no errors are shown?
 

Posted Fri 14 Feb 20 @ 11:29 am
It links but no aux, ableton says its linked but no aux option pops up.

Abelton says it's in rewire mode, ableton is playing constantly while hooked up, but vdj won't give me aux.

How many times do I have to repeat myself?
 

Posted Fri 14 Feb 20 @ 11:30 am
It loads no problem ableton says its in rewire mode, but vdj won't give me aux option, like it's supposed to do.

Do I need any other programs to do this apart from ableton lite and my 202 asio audio driver.


 

Posted Fri 14 Feb 20 @ 11:38 am
The only English speaking guy I can find who made a video on line in on vdj.

https://youtu.be/MrVQaqNNlio

Got pure vdj videos with the basics but none on this subject.
 

Posted Fri 14 Feb 20 @ 11:45 am
AdionPRO InfinityCTOMember since 2006
Are you on the pro skin?
 

Posted Fri 14 Feb 20 @ 11:51 am
Yes I have a 4 deck mixer
 

Posted Fri 14 Feb 20 @ 11:59 am
locoDogPRO InfinityModeratorMember since 2013
 

Posted Fri 14 Feb 20 @ 12:05 pm
So I have to make an aux button?

It doesn't pop up automatically like it says in the YouTube video I posted?
 

Posted Fri 14 Feb 20 @ 12:07 pm
locoDogPRO InfinityModeratorMember since 2013
that video is 6 years old...

instead of us directing you, because there's something simple being missed at your end, you make a some screenshots or make a video of your audio config
 

Posted Fri 14 Feb 20 @ 12:10 pm
This is why it's so confusing, vdj won't help me, so I have to get information from others.

These chat rooms says you need extra programs

These chat rooms say you don't need extra programs.

And now I'm assuming the information in the YouTube video is wrong.

Vdj help me or I want a refund, 4 days iv wasted trying to set this up, 2 days of which iv been waiting for them to engage with and actually have a conversation about my problem with vdj.


 

Posted Fri 14 Feb 20 @ 12:11 pm
I don't even know how to post videos, I do in the old ticket system but not on here, I have sent vdj videos on the old ticket system but they not replying as they want to pass me from piller to post in the new ticket system
 

Posted Fri 14 Feb 20 @ 12:13 pm
The only response iv got so far is receiving the installation guide. Which as you can tell dose not help me at all.

Looks like they don't care unless you a business user, as someone else already poind out in here.

Not happy with the poor customer service
 

Posted Fri 14 Feb 20 @ 12:16 pm
Just tried posting a video won't let me
 

Posted Fri 14 Feb 20 @ 12:29 pm
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