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Forum: VirtualDJ 8.0 Technical Support

Topic: Options & Tweaks page in Settings is blank

This topic is old and might contain outdated or incorrect information.

When I try to access Settings / Options I am getting a blank window instead of the grey list (options/browser/audio etc).
If I click 'Show Advanced Options' and then click in the window the input boxes show up and tooltips below are displayed, so I know the options are there... I just can't get any text to show up.

Am using latest version build 2139.926 with Windows 8.1 64bit Dell Inspiron Hi-Res screen.

Any ideas?
 

Posted Thu 05 Mar 15 @ 2:25 pm
locoDogPRO InfinityModeratorMember since 2013
Interesting, is V8 in full screen mode?
 

Posted Thu 05 Mar 15 @ 2:33 pm
Full screen or windowed, same outcome.

Oh, my laptop is Touchscreen enabled - don't know if that has any bearing on it.
 

Posted Thu 05 Mar 15 @ 2:39 pm
locoDogPRO InfinityModeratorMember since 2013
Perhaps, erm what about screen resolution is that as should be?

And has this problem started recently (did it work in previous builds?)
 

Posted Thu 05 Mar 15 @ 2:55 pm
Good call.... My native resolution is correct at 3840x2160... But if I drop it down lower to 2048x1152 the grey text DOES now appear...

However the settings box itself is does not scale down and is too big for the screen.
 

Posted Thu 05 Mar 15 @ 3:04 pm
locoDogPRO InfinityModeratorMember since 2013
Ok I think I've helped as much as I can, play around with the resolution so you can at least sort out your options for playing, report any findings and hopefully a member of staff can ask more questions or recommend a fix, or confirm it's a bug on the todo list.
 

Posted Thu 05 Mar 15 @ 3:11 pm
You're a star. Thank you.
 

Posted Thu 05 Mar 15 @ 3:12 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
Normally it shouldnt matter, but try this too..
Right-click on desktop->Personalize
Play around with that option (actually try to set it to the smallest value)
 

Posted Fri 06 Mar 15 @ 2:12 am


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