dj-e-lectric
For some unknown reason about 4 hours into my show tonight vitual dj popped up a little message with a smiley face on it saying there was a fatal error, but if I clicked on the smiley face it would fix it and everything would be fine.....well no it wasn't, I quickly opened windows media player and cued up a song, I clicked on the smiley face and VDJ just shut down in the middle of the song so I quickly started WMP and continued on figureing I would just do a radio show style the rest of the night but to my surprise in the middle of the WMP song VDJ just loaded up and started, naturally I switched back to it!!!!!!!!! About 20 minuted later it did the same thing, then for the last 2 hours of the night it ran perfectly again.
The first time it happened I was running video and loading another video track (had text 2d plug-in running), the second time it happened I was playing a video and loading entering a title int he search dialog (no plug-ins running at that time).
Anybody else ever had this problem and does anybody know why it hapens and how to prevent it form happening again?
The machine is running xp, service pack 2 + all the updates, latest direct x, windows media player 11 with all codecs up to date, Atlon xp 64 x2 dual core runing at 4200+, 2 gig ram, Nvidia 9600gt OC 512mg ddr3 memory 540khz speed and all other programs are shut down.
The first time it happened I was running video and loading another video track (had text 2d plug-in running), the second time it happened I was playing a video and loading entering a title int he search dialog (no plug-ins running at that time).
Anybody else ever had this problem and does anybody know why it hapens and how to prevent it form happening again?
The machine is running xp, service pack 2 + all the updates, latest direct x, windows media player 11 with all codecs up to date, Atlon xp 64 x2 dual core runing at 4200+, 2 gig ram, Nvidia 9600gt OC 512mg ddr3 memory 540khz speed and all other programs are shut down.
Posted Tue 18 Mar 08 @ 6:05 am
Soundman69
go to the VDJ folder under your documents and post the text in the file called crashguard.txt. Then the dev team can better tell you what possibly happened to cause these crashes.
Posted Tue 18 Mar 08 @ 9:04 am
Rune (DJ-In-Norway)
The Crashguard text file will tell why..
although holes for crashes are closed by each release, there can be such things as bad skin etc.
So if you post that files contect, we'll have a clue ;)
although holes for crashes are closed by each release, there can be such things as bad skin etc.
So if you post that files contect, we'll have a clue ;)
Posted Tue 18 Mar 08 @ 9:10 am
fatkatzdj
dj-e-lectric wrote :
The machine is running xp, service pack 2 + all the updates, latest direct x, windows media player 11 with all codecs up to date, Atlon xp 64 x2 dual core runing at 4200+, 2 gig ram, Nvidia 9600gt OC 512mg ddr3 memory 540khz speed and all other programs are shut down.
The machine is running xp, service pack 2 + all the updates, latest direct x, windows media player 11 with all codecs up to date, Atlon xp 64 x2 dual core runing at 4200+, 2 gig ram, Nvidia 9600gt OC 512mg ddr3 memory 540khz speed and all other programs are shut down.
I have a similar machine except in vista format.. I have a ramdom shutdown only when I work with videos. Audio can play for 24 hours straight.
Posted Tue 18 Mar 08 @ 11:24 am
Same for me as above, had a crash last week, then another one this Saturday just gone. Seems stable as a rock with audio only.
Crashed after several hours use, these are the first ever real issues I've had. Kinda makes me nervous!
Here is what the crashguard txt said. Strangely, it only seems to of logged one crash, or should i say, one date... there were two!?
Crash ID=004767d7 (date=803090041, version=5.0.7, build=507, thread=Main, dump=66833800, excode=c0000005 (0,36c8fc8))
Crash ID=0046ce19 (date=803090044, version=5.0.7, build=507, thread=Main, dump=8b484c8b, excode=c0000005 (0,4c))
I would love to know more on this, any ideas?
Dave
Crashed after several hours use, these are the first ever real issues I've had. Kinda makes me nervous!
Here is what the crashguard txt said. Strangely, it only seems to of logged one crash, or should i say, one date... there were two!?
Crash ID=004767d7 (date=803090041, version=5.0.7, build=507, thread=Main, dump=66833800, excode=c0000005 (0,36c8fc8))
Crash ID=0046ce19 (date=803090044, version=5.0.7, build=507, thread=Main, dump=8b484c8b, excode=c0000005 (0,4c))
I would love to know more on this, any ideas?
Dave
Posted Tue 18 Mar 08 @ 11:38 pm
djcel
chaffer wrote :
Crash ID=004767d7 (date=803090041, version=5.0.7, build=507, thread=Main, dump=66833800, excode=c0000005 (0,36c8fc8))
Crash ID=0046ce19 (date=803090044, version=5.0.7, build=507, thread=Main, dump=8b484c8b, excode=c0000005 (0,4c))
Crash ID=0046ce19 (date=803090044, version=5.0.7, build=507, thread=Main, dump=8b484c8b, excode=c0000005 (0,4c))
These two crashes are new in our crash database. They will be analysed as fast as possible.
Do you remember what you did when it appeared?
Do you use an external controller?
Do you have an external HD?
thanks again for the reports
Posted Wed 19 Mar 08 @ 1:27 pm
djcel
Crash ID=7c9c6f90 (date=803172308, version=5.0.7, build=507, thread=Main, dump=65007200, excode=c0000005 (0,ffffffff))
It's an external crash (a plugin, mapper or a library).
Crash ID=0046ce19 (date=803090044, version=5.0.7, build=507, thread=Main, dump=8b484c8b, excode=c0000005 (0,4c))
It's an error in the skin you are using.
Crash ID=004767d7 (date=803090041, version=5.0.7, build=507, thread=Main, dump=66833800, excode=c0000005 (0,36c8fc8))
Crash ID=004767f1 (date=803172330, version=5.0.7, build=507, thread=Main, dump=8b421451, excode=c0000005 (0,14))
Both are linked to the problem that we have named on the forum "Invalid folder" in order to identify it.
We don't know why it crashes randomly only on some computers.
The only thing we know is where it crashes in the code and if you want to reproduce it on your computer you have:
- either to click on the desktop or a folder (when you explore your HD) or a favorite in the tree of the browser
(there is absolutely no link with Virtual Folder !!) - or to reset the search field (= when you clear the search field after writing into it)
Maybe try with the same folder or the same search.
Hope you can reproduce it with that and tell us why you have such problems. It would help us to understand a mystery and I could sleep at last in peace.
Posted Thu 20 Mar 08 @ 7:52 pm
djcel
@chaffer
Which processor do you have?
XP SP1, SP2 or Vista?
Which skin do you use?
It confirms what I have just said above
Which processor do you have?
XP SP1, SP2 or Vista?
Which skin do you use?
dj-e-lectric wrote :
The first time it happened I was running video and loading another video track , the second time it happened I was playing a video and loading entering a title int he search dialog.
It confirms what I have just said above
Posted Thu 20 Mar 08 @ 8:07 pm
djcel
dj-e-lectric wrote :
I do have folders with names that start with "=" could that be the problem?
Could you give me an example (all the pathname)
Posted Sat 22 Mar 08 @ 3:11 pm
djcel
I have just tested your example of path and I have found no bug so it's something else.
Could it be linked to the warmness of your hard drive? When this one becomes too hot maybe Windows looses data concerning the folder.
Can you execute a "chkdsk /r" on your HDs in order to verify the sectors/clusters
Could it be linked to the warmness of your hard drive? When this one becomes too hot maybe Windows looses data concerning the folder.
Can you execute a "chkdsk /r" on your HDs in order to verify the sectors/clusters
Posted Sat 22 Mar 08 @ 8:24 pm
djcel
peoples100090 wrote :
Virtual 5.07 crashed on me and this was the report can anyone tell me what it means please
Crash ID=0047514d (date=803231635, version=5.0.7, build=507, thread=Main, dump=83780801, excode=c0000005 (0,6d206c74))
Crash ID=0047514d (date=803231635, version=5.0.7, build=507, thread=Main, dump=83780801, excode=c0000005 (0,6d206c74))
Which skin do you use?
Posted Mon 24 Mar 08 @ 8:09 pm
djcel
Papaoke wrote :
Crash ID=004767f1 (date=802212301, version=5.0.7, build=507, thread=Main, dump=8b421451, excode=c0000005 (0,200087))
Crash ID=004767f1 (date=803240237, version=5.0.7, build=507, thread=Main, dump=8b421451, excode=c0000005 (0,15))
Crash ID=004767f1 (date=803240237, version=5.0.7, build=507, thread=Main, dump=8b421451, excode=c0000005 (0,15))
@Papaoke
You are also affected by the "invalid folder" mystery but in you case you have 2 different values "200087" and "15" contrary to others who only have "14" (interesting for me)
Can you read what I wrote above about the "invalid folder" problem and try to add some new information here if you can.
Posted Tue 25 Mar 08 @ 6:07 pm
djcel
@Papaoke
Do you use an external controller and/or external HD?
Do you use an external controller and/or external HD?
Posted Tue 08 Apr 08 @ 7:51 am
djcel
Had you moved a folder before this crash appeared ?
Posted Wed 30 Apr 08 @ 5:15 pm
djcel
Can you search the following in the search field with the search option "FilePath" selected:
\\\\
Do you have some results?
\\\\
Do you have some results?
Posted Wed 30 Apr 08 @ 9:07 pm
illyblaze
My audio randomly freezes. The decks / wave forms stop moving and sound is gone. I have a New Gateway Lap top the runs with Vista. When I close program the message appears: Do you want to close software with music still playing. This has happened about 4 or 5 times now. I'm using a BCD 3000. I've just purchased VDJ and the BCD 3000. This is new to me. It did work fine for about 4 hours the other night. I have a wedding this Saturday and don't want any problems. Are there any fixes?
Posted Wed 11 Jun 08 @ 12:22 pm
Activated02
Hey guys first time using this forum so bare with me please...the following crashgaurd txt has come up please explain:
Crash ID=000fd28c (date=806191927, version=5.0.7, build=507, thread=Main, dump=8f05a2d2, excode=c0000005 (8,fd28c))
Crash ID=000fd28c (date=806191954, version=5.0.7, build=507, thread=Main, dump=8f05a2d2, excode=c0000005 (8,fd28c))
Crash ID=001198fc (date=806201328, version=5.1 Pro, build=510, thread=Main, dump=8f051299, excode=c0000005 (8,1198fc))
ive installed and reinstalled from disk several times now and still same problem..Numark Cue crashes when selecting to analyise BPM and alike. I havent had any problems in the past with the program or my computer running it as it is an upto date laptop running vista.
UAC has been disabled.
Please help.
Crash ID=000fd28c (date=806191927, version=5.0.7, build=507, thread=Main, dump=8f05a2d2, excode=c0000005 (8,fd28c))
Crash ID=000fd28c (date=806191954, version=5.0.7, build=507, thread=Main, dump=8f05a2d2, excode=c0000005 (8,fd28c))
Crash ID=001198fc (date=806201328, version=5.1 Pro, build=510, thread=Main, dump=8f051299, excode=c0000005 (8,1198fc))
ive installed and reinstalled from disk several times now and still same problem..Numark Cue crashes when selecting to analyise BPM and alike. I havent had any problems in the past with the program or my computer running it as it is an upto date laptop running vista.
UAC has been disabled.
Please help.
Posted Thu 19 Jun 08 @ 10:56 pm
Hello again,
I still have the odd crash, I'm still not sure whether I wish to run video yet!
I have enclosed my latest crashguard report, my specs are as listed below.
Crash ID=004767d7 (date=803090041, version=5.0.7, build=507, thread=Main, dump=66833800, excode=c0000005 (0,36c8fc8))
Crash ID=0046ce19 (date=803090044, version=5.0.7, build=507, thread=Main, dump=8b484c8b, excode=c0000005 (0,4c))
Crash ID=004774e1 (date=806122346, version=5.1 Pro, build=510, thread=Main, dump=8b421451, excode=c0000005 (0,13))
Crash ID=0046da59 (date=806122349, version=5.1 Pro, build=510, thread=Main, dump=8b484c8b, excode=c0000005 (0,4c))
Denon "suggestion" skin
Virtual DJ 5.1
XP pro Version 2002
Service pack 2
AMD Athlon 64X2 Dual Core 5600+
2.80 Ghz
2 Ghz of system Ram
No external drives
I SATA (500 Gig for music)
1 IDE (400 Gig For Operating system, program, and Backup)
ASUS X1600 Video card with 512 Meg Ram
Fine on audio, with no problems. Just the video seems to be unstable.
I still have the odd crash, I'm still not sure whether I wish to run video yet!
I have enclosed my latest crashguard report, my specs are as listed below.
Crash ID=004767d7 (date=803090041, version=5.0.7, build=507, thread=Main, dump=66833800, excode=c0000005 (0,36c8fc8))
Crash ID=0046ce19 (date=803090044, version=5.0.7, build=507, thread=Main, dump=8b484c8b, excode=c0000005 (0,4c))
Crash ID=004774e1 (date=806122346, version=5.1 Pro, build=510, thread=Main, dump=8b421451, excode=c0000005 (0,13))
Crash ID=0046da59 (date=806122349, version=5.1 Pro, build=510, thread=Main, dump=8b484c8b, excode=c0000005 (0,4c))
Denon "suggestion" skin
Virtual DJ 5.1
XP pro Version 2002
Service pack 2
AMD Athlon 64X2 Dual Core 5600+
2.80 Ghz
2 Ghz of system Ram
No external drives
I SATA (500 Gig for music)
1 IDE (400 Gig For Operating system, program, and Backup)
ASUS X1600 Video card with 512 Meg Ram
Fine on audio, with no problems. Just the video seems to be unstable.
Posted Sun 22 Jun 08 @ 10:02 pm
djcel
chaffer wrote :
Crash ID=004774e1 (date=806122346, version=5.1 Pro, build=510, thread=Main, dump=8b421451, excode=c0000005 (0,13))
Grrr it's still the Invalid Folder crash
Can you tell us all about this crash.
Left or right click on the search?
Is your skin in fullscreen mode?
Posted Tue 24 Jun 08 @ 5:51 am
Hello djcel
I have no idea if I was even searching at the time, It was a very busy night. I 'think' it just did it on it's own, without any input from myself. I'm not 100% sure though (old age!)
If I was searching, It would have been a left click though for definate, as I always use the left mouse button when searching.
The skin is the DN-S3500 Suggestion, by AngelMix, 1024 x 768. I always run the program so I can grab the top and move it to one side should I wish to see the desktop. Sometimes I throw my new songs on the desktop and play them from there, so it is useful to be able to do this. So I'm guessing I'm running in window mode? Is fullscreen mode potentially more stable?
I shall try to pay more attention if it does it again.
Do any of these error codes lead you to believe video is unstable, or does it all look ok?
The last video crash, I never had the smiley face, the program just made it's exit, and left no crashguard report!
Any sugestions, or anything you would like me to try?
Should I now clear all of the text in the crashguard file, so it's clean? Or is it good to keep all the info in case the errors are connected?
Thanks for your help so far.
Regards
Dave
I have no idea if I was even searching at the time, It was a very busy night. I 'think' it just did it on it's own, without any input from myself. I'm not 100% sure though (old age!)
If I was searching, It would have been a left click though for definate, as I always use the left mouse button when searching.
The skin is the DN-S3500 Suggestion, by AngelMix, 1024 x 768. I always run the program so I can grab the top and move it to one side should I wish to see the desktop. Sometimes I throw my new songs on the desktop and play them from there, so it is useful to be able to do this. So I'm guessing I'm running in window mode? Is fullscreen mode potentially more stable?
I shall try to pay more attention if it does it again.
Do any of these error codes lead you to believe video is unstable, or does it all look ok?
The last video crash, I never had the smiley face, the program just made it's exit, and left no crashguard report!
Any sugestions, or anything you would like me to try?
Should I now clear all of the text in the crashguard file, so it's clean? Or is it good to keep all the info in case the errors are connected?
Thanks for your help so far.
Regards
Dave
Posted Tue 24 Jun 08 @ 8:19 pm
