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Forum: General Discussion

Topic: Sorting out Bugs in the software

This topic is old and might contain outdated or incorrect information.


This might be a silly question, but it interest me,

How do the Dev team actually sort and fix bugs out of the software that we all love. I know that we find them and report them to the team, but different users have different problems, so do they go back over there hard work and re-evaluate the codes and programming and alter them.

Anyway keep up the good work team.

Jimmy b




 

Posted Tue 23 Oct 07 @ 8:53 pm
That's part of it. But the biggest support is when you have a crash that is captured by the Crash Guard. Posting the crash guard report file is a big help. Also, after you report the info in the file - deleting that file so OLD crash data isn't left lying around.
 

Thanks Cstoll for sharing the info,

I think they do a brilliant job.

Jimmy b,



 

Pictures or videos really helps too.
It's important to correctly describe the problem and to give a way (step by step) to reproduce it.
The choice of the words to describe the problem are also very important. For example, a crash is different from a freeze, ...
 



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