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Forum: Old versions

Topic: can i get a refund?

This topic is old and might contain outdated or incorrect information.

I bought VDJ because it was supposed to work with the bcd2000. But now i find out it don't. I tried the trial verision but was told i had to buy VDJ to get the map for Bcd2000. Now i install the map and it still does not wrk properly. Not happy!!! Is there a email address for customer service?
 
Posted Mon 09 Jul 07 @ 10:00 pm
http://www.virtualdj.com/contact/

Type in your question and submit it. If none of the displayed links are relevent you can submit a ticket. Good luck on getting it read though. Things around here seem to have fallen apart from what I've been reading.
 
have u tot of selling ur bcd2000 and get a new type of controller such as numark total control/djio or just herc mk2? .. yeah i koe u wish for a refund but imo that is very difficult. Btw VDJ software will come in handy in the future (VIdeo mixing era coming) and u will still get the free updates:)).. Just share an opinion here... keep spinning
 
Andrew87 wrote :
Things around here seem to have fallen apart from what I've been reading.


O.K. I get it, you are just negative in general. Now I understand, you really do need to do some homework. These wild leaps in logic and reason are mis-placed here
 
before world war 3 and then world war 4 later repeated in a bound to come followup thread ocurs

try this , problems with that console are usualy caused by conflicts which the onboard chip causes these are known as irq conflicts

use this guide to detect these conflicts

http://www.virtualdj.com/forums/60644/Hardware_Technical_Support/_HW_How_to_solve__issues_with_bad_sound__unstable_devices__pops_and_crackles_.html

typicaly disabling wireless can do a world of good for the consoles performance

aslo in the console software set it to "BCD DJ" mode on the asio tab.

Hope that helps.

Kind Regards

Simon
 


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