The BisonDj
Hi guys
I’m having license purchasing problems . I used to have a pro license a few years ago and it ran out and never renewed it as went back to vinyl mixing. Anyway I’ve just been up in the attic and decided to get my old pioneer sr2 down and reset it up.
Logged into my account re downloaded the upto date software went to purchase a new pro license ..everything was going ok until I got to the payment page. Entered my card details , clicked on purchase and it comes up with a message highlighted in red saying that virtual Dj still want my business but unfortunately they could not complete the purchase and to contact support . I thought this was an error so tried again and the same message .. so tried another card and the same again. I have contacted support on Friday evening just gone when this happened but have had no contact back or updates on my issue.
Anybody else having this problem ?
Thanks in advance !
Bison
I’m having license purchasing problems . I used to have a pro license a few years ago and it ran out and never renewed it as went back to vinyl mixing. Anyway I’ve just been up in the attic and decided to get my old pioneer sr2 down and reset it up.
Logged into my account re downloaded the upto date software went to purchase a new pro license ..everything was going ok until I got to the payment page. Entered my card details , clicked on purchase and it comes up with a message highlighted in red saying that virtual Dj still want my business but unfortunately they could not complete the purchase and to contact support . I thought this was an error so tried again and the same message .. so tried another card and the same again. I have contacted support on Friday evening just gone when this happened but have had no contact back or updates on my issue.
Anybody else having this problem ?
Thanks in advance !
Bison
Posted 12 hours ago
kradcliffe
Like most businesses the admin side is probably closed until Monday. Assuming US then it'll be afternoon for us in the UK before you get a reply.
Posted 12 hours ago