Gumby.DJ
Hello,
I’m seeking tech support from a Virtual DJ rep. My Virtual DJ is not firing at all. It opens…then the screen hangs up. Can’t click anything. Can’t move anything.
Thanks
Build:
MacBook Pro 14in 2023
M2 Pro
Memory: 32GB
OS: Ventura 13.6
I’m seeking tech support from a Virtual DJ rep. My Virtual DJ is not firing at all. It opens…then the screen hangs up. Can’t click anything. Can’t move anything.
Thanks
Build:
MacBook Pro 14in 2023
M2 Pro
Memory: 32GB
OS: Ventura 13.6
Posted Thu 05 Oct 23 @ 6:28 pm
locoDog
rename settings.xml
Posted Thu 05 Oct 23 @ 6:31 pm
Gumby.DJ
Change the filename to anything? Did I do something to cause this?
I’m at the Apple store right now running diagnostics.
I’m at the Apple store right now running diagnostics.
Posted Thu 05 Oct 23 @ 6:49 pm
Gumby.DJ
locodog wrote :
rename settings.xml
Change the filename to anything? Did I do something to cause this?
I’m at the Apple store right now running diagnostics.
Posted Thu 05 Oct 23 @ 6:55 pm
locoDog
to anything,
first point of problem solving is easiest thing first.
renaming settings tests vdj opening with default settings.
first point of problem solving is easiest thing first.
renaming settings tests vdj opening with default settings.
Posted Thu 05 Oct 23 @ 7:09 pm
Gumby.DJ
locodog wrote :
to anything,
first point of problem solving is easiest thing first.
renaming settings tests vdj opening with default settings.
first point of problem solving is easiest thing first.
renaming settings tests vdj opening with default settings.
Thanks
Did I do something to cause this?
Posted Thu 05 Oct 23 @ 7:13 pm
locoDog
Don't know, but it's not a widely reported problem so it probably something local to your machine.
Posted Thu 05 Oct 23 @ 7:19 pm
Gumby.DJ
Thanks for responding to me.
The folks at Apple found the issue on my macbook. Linked below for anyone trying to figure out why their Virtual DJ application is freezing, black screen, buttons disabled, non-responsive from launch:
https://bitly.ws/WArr
The folks at Apple found the issue on my macbook. Linked below for anyone trying to figure out why their Virtual DJ application is freezing, black screen, buttons disabled, non-responsive from launch:
https://bitly.ws/WArr
Posted Thu 05 Oct 23 @ 9:51 pm
djdad
Running VirtualDJ in Rosetta is really not necessary, so Apple's "solution" is not exactly a solution.
Not sure if Stems will work in Rosetta either.
Not sure if Stems will work in Rosetta either.
Posted Thu 05 Oct 23 @ 9:58 pm
Gumby.DJ
djdad wrote :
Running VirtualDJ in Rosetta is really not necessary, so Apple's "solution" is not exactly a solution.
Not sure if Stems will work in Rosetta either.
Not sure if Stems will work in Rosetta either.
I asked for hands-on support in this forum, and didn’t get it. I’m gonna have to roll with the solution that got my application back to an operational state until someone presents a better option.
Posted Wed 11 Oct 23 @ 3:04 am
christianwheel
You won't get official support in this forum, this is all user-to-user help. If you want an official reply go to the support section, help center, and contact support.
Posted Fri 13 Oct 23 @ 12:34 am