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Forum: VirtualDJ Technical Support

Topic: how do i clear the cache for tidal some songs are not loading
anyone know how to clear the cashie
 

Posted Fri 07 Jul 23 @ 5:07 am
hh73PRO InfinityMember since 2006
download ccleaner the clean portable version
 

Posted Fri 07 Jul 23 @ 9:39 am
Personally I woudn't let ccleaner near any computer.

That will not clear your Tidal cache. Suggest you wait until one of the tech support team responds.
 

Posted Fri 07 Jul 23 @ 9:58 am
AdionPRO InfinityCTOMember since 2006
There is no cache for Tidal, so nothing to clear.

It's possible that you added a Tidal link to a playlist or it was added to the search db, in which case you can right-click and remove from search db in case it is a song that Tidal removed.
If it is a song that came up on a new search, then it would be useful to let us know which song specifically.

Edit: And indeed I would stay clear of CCleaner and similar. I think some older version even completely removed the VDJ folder, so that would remove all your database, history, playlists etc...
 

Posted Fri 07 Jul 23 @ 1:06 pm
In my experience it's usually just one instance of a track that may not load.

Streaming sites have hundreds/thousands of duplicates, so if a track doesn't load from wherever you found it originally, there's usually another copy elsewhere that will load.
 

Posted Fri 07 Jul 23 @ 5:43 pm
I had that problem too when I used the service. Pretty sure it's an issue at their end.
 

Posted Fri 07 Jul 23 @ 6:24 pm
hh73 wrote :
download ccleaner the clean portable version

ty
 

Posted Mon 10 Jul 23 @ 7:06 pm
kradcliffe wrote :
I had that problem too when I used the service. Pretty sure it's an issue at their end.


ty i been trying to fix this for abit now to
 

Posted Mon 10 Jul 23 @ 7:07 pm