Subscribed to the pro license but the program said I am still unlicensed. The license portal show other wise.
any help?
any help?
Posted Mon 24 Apr 23 @ 5:22 pm
learnyee
this is so odd, after I logoff and back to my account, it shows the old license detail instead.
for which, I had paid for an subscription
is there a way I can directly open a ticket with the support?
for which, I had paid for an subscription
is there a way I can directly open a ticket with the support?
Posted Mon 24 Apr 23 @ 5:38 pm
locoDog
http://www.virtualdj.com/help/
Click "Contact Support"
then
Click "Contact Us"
I'm going to remove your pictures as they have no use on the forum
Click "Contact Support"
then
Click "Contact Us"
I'm going to remove your pictures as they have no use on the forum
Posted Mon 24 Apr 23 @ 6:09 pm
djdad
It seems that you have created 2 accounts with 2 different emails (not mentioning their names for obvious reasons). If one is not working, try the other when you login in VDJ
Posted Mon 24 Apr 23 @ 10:41 pm