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Forum: VirtualDJ Technical Support

Topic: Update issue
Just updated to the new version 6954 . When loading the song VDJ just shuts down. Never happened with the previous version
 

Posted Tue 24 May 22 @ 12:14 am
AdionPRO InfinityCTOMember since 2006
Which cpu do you have?
Does it also happen with mathEngine disabled?
 

Posted Tue 24 May 22 @ 3:35 am
Having same issue. Only time it doesn't crash is if I have Mathengine disabled and can't use stems 🤦
 

Posted Tue 24 May 22 @ 8:32 am
AdionPRO InfinityCTOMember since 2006
Which cpu do you have?
 

Posted Tue 24 May 22 @ 9:25 am
Adion wrote :
Which cpu do you have?


Asus vivobook x512
64bit
Intel I7 processor
 

Posted Tue 24 May 22 @ 9:33 am
AdionPRO InfinityCTOMember since 2006
Could you try the following?
-Open VirtualDJ and in options set 'createMidiLog' to yes and enable mathEngine again
-Restart VirtualDJ and try to load a song
After it crashes, check your Documents\VirtualDJ folder for a file named 'Log Report.txt' and reply with the contents of that file.

Thanks
 

Posted Tue 24 May 22 @ 9:47 am
proartPRO InfinityMember since 2008
I can confirm the crash on build 6954 on Surface 7, Core i5, 8 GB ram, Windows 11. But it only crashes when turning the stems switch on. Without stems "on" the songs load without any problems. In the Log Report.txt are no entries for the crashes.
 

Posted Tue 24 May 22 @ 11:24 am
AdionPRO InfinityCTOMember since 2006
Except for the crashes, when createMidiLog is enabled it should log some other useful values for us to find out why it happens. (starting with "math cpu:")
 

Posted Tue 24 May 22 @ 12:01 pm
proartPRO InfinityMember since 2008
@adion hope this helps.

--- 2022/05/24 - 18:10 (6954)
[18:10:15] Midi out device detected, name:Microsoft GS Wavetable Synth mid:1 pid:27
[18:10:26] math cpu f: brgconv:avx512_core - - 0:16
[18:10:26] math cpu f: brgconv:avx512_core - - 0:32
[18:10:26] math cpu f: brgconv:avx512_core - - 0:64
[18:10:26] math cpu f: brgconv:avx512_core - - 0:64
[18:10:26] math cpu f: brgconv:avx512_core - - 0:32
[18:10:26] math cpu f: brgconv:avx512_core - - 0:32
[18:10:26] math cpu b: avx512_core 1:16 1:16 1:16+0:16
[18:10:26] math cpu b: avx512_core 1:16 1:16 1:16+0:16
[18:10:26] math cpu b: avx512_core 1:16 1:16 1:16+0:16
[18:10:26] math cpu b: avx512_core 1:16 1:16 1:16+0:16
[18:10:26] math cpu b: avx512_core 1:16 1:16 1:16+0:16
[18:10:26] math cpu e: brgconv:avx512_core - - 0:16
 

Posted Tue 24 May 22 @ 4:15 pm
This latest update is crashing the program as soon as you load the song onto the deck. Anyone else experiencing this and have a clue on how to fix it.
 

Posted Tue 24 May 22 @ 4:40 pm
AdionPRO InfinityCTOMember since 2006
Please try update 6959
 

Posted Tue 24 May 22 @ 6:20 pm
proartPRO InfinityMember since 2008
@adion

Build 6959 is loading the songs without a crash on on my Surface 7 with "stems cpu mode".

Well done
Thanks a lot :)
 

Posted Tue 24 May 22 @ 6:29 pm