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Forum: VirtualDJ Technical Support

Topic: Atem Mini Pro and Virtual DJ
Hi,
I have a Atem Mini Pro with a USB 3 output as a webcam,
unfortunately Virtual does not work with the webcam signal.
The webcam signal can be seen but there is no output in Virtual DJ.

In OBS Studio it is output as a webcam!

Who has an idea what it is?
 

Posted Sun 20 Jun 21 @ 8:27 pm
hi Guys,
nobody knows anything about this?

when I start the atem webcam I get the following error message:
Blackmagic Designs: Unable to read sample (e: -2147023727 w:1920 h:1080 s:7680 fmt:RGB32)

who knows something about this?
 

Posted Mon 21 Jun 21 @ 9:38 am
AdionPRO InfinityCTOMember since 2006
Can you try to use the resolution button to change to a different resolution or format?
 

Posted Mon 21 Jun 21 @ 9:48 am
hello adion,
the atem mini does not allow any other resolution or format!
 

Posted Mon 21 Jun 21 @ 10:53 am
hi Adion,
the webcam plugin obviously cannot handle a resolution of 1920 x 1080,
will that be fixed?
 

Posted Wed 23 Jun 21 @ 11:39 am
AdionPRO InfinityCTOMember since 2006
No, the webcam plugin supports any resolution fine.
Seems like a problem with the webcam drivers when used as Media Foundation source
 

Posted Wed 23 Jun 21 @ 12:07 pm
@Adion
how can I solve the problem?
Atomix has an Blackmagic ATEM Mini Pro and can test it?
 

Posted Wed 23 Jun 21 @ 12:25 pm
If you used it elsewhere (like OBS), maybe the driver is not freed up properly, so you could also try a computer restart, and enable the cam in VDJ first and only..

But yeah, dont have this hardware so cant test ;-)
 

Posted Wed 23 Jun 21 @ 12:42 pm
@RUNE
the problem also exists with a freshly started PC!
 

Posted Wed 23 Jun 21 @ 12:54 pm