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Topic: VDJ 2021 crashes immediately after start
After yesterday's update to Virtual DJ 2021, the program freezes immediately after its start. "Freezes" means: It is not possible to use any UI control element of the software. Instead the Windows Waiting-Cursor (rotating circle) is permanently displayed. After a while a popup dialog of Windows appears that the program doesn't react anymore and can be forcefully terminated. If I do this, always a crash report is sent to Microsoft.

Operational system is Windows 10 Pro 64 bit, latest version 2004
System: Intel Core i7-6500U CPU 2,5 GHz, 8 GB RAM, NVIDIA GeForce 940 M

Best regards,
Stephan

Posted Sun 16 Aug 20 @ 10:17 am
I have the same problem with my brand new MacBook Pro. I can load a song but it never plays. It was fine before I updated the program this morning.

Posted Sun 16 Aug 20 @ 5:19 pm
soundfx211 wrote :
(...) I can load a song but it never plays. (...)

I can't even load a song. Virtual DJ is immediately unusable as soon as I start it.

Posted Mon 17 Aug 20 @ 4:01 am
Virtual DJ isn't starting for me at all. Hangs on a black screen with the blue windows circle icon of doom - no interface or anything. Tried re-booting, removing & re-installing... no good. I have a separate installation as a test bed, still running build 6042 - no problems at all.

Will we have an update soon?

Posted Mon 17 Aug 20 @ 3:27 pm
Beat_NHome userMember since 2017
After working for 5 minutes Virtual DJ 2021 stops, freezes and when I try to kill the task, my whole computer freezes. I've performed clean re-installations, then I've tried and switched versions, checked all of my audio drivers but none of them solved my problem.

Got any solution to this? I need to do a lot of work but I'm unable to.
Please help me out ASAP!

P.S.: I use Windows 10 Home.

Posted Sat 05 Sep 20 @ 2:22 pm
Beat_N wrote :
After working for 5 minutes Virtual DJ 2021 stops, freezes and when I try to kill the task, my whole computer freezes. I've performed clean re-installations, then I've tried and switched versions, checked all of my audio drivers but none of them solved my problem.

Got any solution to this? I need to do a lot of work but I'm unable to.
Please help me out ASAP!

P.S.: I use Windows 10 Home.


Maybe your computer is just too old, or slow for the new stem features.
Try this, in settings set precomputeStems to "only use precomputed".

Works well then? Should work exactly as before with that setting on ;-)
And if all is good with that setting on, you can still use stems by right-click song(s) in browser, and choose PreCompute.


(and if your computer is not old or slow, post what specs you have, if any graphic card etc..)

Posted Sat 05 Sep 20 @ 2:28 pm
Beat_NHome userMember since 2017
After working for 5 minutes Virtual DJ 2021 stops, freezes and when I try to kill the task, my whole computer freezes. I've performed clean re-installations, then I've tried and switched versions, checked all of my audio drivers but none of them solved my problem.

Got any solution to this? I need to do a lot of work but I'm unable to.
Please help me out ASAP!

P.S.: I use Windows 10 Home.

Maybe your computer is just too old, or slow for the new stem features.
Try this, in settings set precomputeStems to "only use precomputed".

Works well then? Should work exactly as before with that setting on ;-)
And if all is good with that setting on, you can still use stems by right-click song(s) in browser, and choose PreCompute.


(and if your computer is not old or slow, post what specs you have, if any graphic card etc..)


I've the HP OMEN 15 with 8GB of RAM, Intel i5 9th gen (overclocked), Nvidia GeForce GTX 1650 - 4GB. Also I tried this preCompute setting but no effect.

Posted Sat 05 Sep 20 @ 3:03 pm
Beat_N wrote :

I've the HP OMEN 15 with 8GB of RAM, Intel i5 9th gen (overclocked), Nvidia GeForce GTX 1650 - 8GB.


Seen quite a few post about this computer.
Its for sure more than powerful enough to run VirtualDJ flawlessly

Might be worth checking the computer a bit for rouge background processes and drivers.
I remember at least one user the fix was to turn off some driver/update checker from HP that seems to hang the system every X mins.

Some random links below that might get you on right path perhaps

https://forums.tomshardware.com/threads/hp-omen-4th-generation-freezes-for-few-seconds-after-few-minutes.3585887/

https://h30434.www3.hp.com/t5/Gaming-Notebooks/HP-OMEN-freezing-issues/td-p/5881284
https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Omen-15-Laptop-keeps-freezing-for-no-reason/td-p/6441880
https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/New-HP-Omen-Freezes/td-p/6891395
and 100s more



Posted Sat 05 Sep 20 @ 3:07 pm
Beat_NHome userMember since 2017
Beat_N wrote :

I've the HP OMEN 15 with 8GB of RAM, Intel i5 9th gen (overclocked), Nvidia GeForce GTX 1650 - 8GB.

Seen quite a few post about this computer.
Its for sure more than powerful enough to run VirtualDJ flawlessly

Might be worth checking the computer a bit for rouge background processes and drivers.
I remember at least one user the fix was to turn off some driver/update checker from HP that seems to hang the system every X mins.

Some random links below that might get you on right path perhaps

https://forums.tomshardware.com/threads/hp-omen-4th-generation-freezes-for-few-seconds-after-few-minutes.3585887/

https://h30434.www3.hp.com/t5/Gaming-Notebooks/HP-OMEN-freezing-issues/td-p/5881284
https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Omen-15-Laptop-keeps-freezing-for-no-reason/td-p/6441880
https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/New-HP-Omen-Freezes/td-p/6891395
and 100s more


youtube 2lwHDcCC98E


Thanks...I'll check them out and let you know for sure!

Posted Sat 05 Sep 20 @ 3:09 pm
Beat_NHome userMember since 2017
Tried out all the solutions but didn't solve my problem. A few moments after I just open the software it freezes and when I try to kill the process my CPU freezes too.
I can't practice my stuff since 2 months I guess. Please help me out.

Posted 3 days ago @ 11:55 am
Same thing on a HP Pavillon after update 6106. The problem appears just after a click on a drop-down menu or open the options. I already had this problem with the first versions of VDJ 2021 but I had solved it by updating my intel graphics drivers. VDJ freeze and cannot kill the process. Forced to restart my pc at the button.

Posted 2 days ago @ 9:47 am
Having major issues with virtual dj 2021.
I start the program and it will be fine but then intermittently the program will close and then open right back up. Then it could close again and open right back up. Sometimes the song keeps playing or sometime it will completely stop. Then my side lists or automix list are gone.. Using windows 10 i5 processor. I have VDJ 2021 on 10 other computers with own licenses with same specs and no problems.
Thoughts?

Posted yesterday @ 2:42 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
@brechj10,
Which sound card are you using in VirtualDJ Audio Setup ?
Can you post a screenshot of your VDJ Settings ->AUDIO tab ?

In case you are using some USB sound card (e.g. the controller's one), try to open Windows Sound settings and set your computer's builtin sound card as default playback/recording/microphone device instead the controller's one.

Are you using any 3rd DMX Plugins ? Do you have any files in Documents/VirtualDJ/Plugins64/AutoStart folder ? If so, can you try to remove them and see if you still get the crash ?

Posted yesterday @ 3:48 pm