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Forum: VirtualDJ Technical Support

Topic: I plugged in the wrong power adapter

This topic is old and might contain outdated or incorrect information.

Hi Guys,

I just made a big mistake: I plugged in the wrong power adapter (12V 2A) into my Gemini G2V (5V 2A) and it wouldn't work anymore since then.
I asked at a local tech-store for repair and he was saying that there isn't a high chance to get the device back working.
So what are my options now?
-> Is there a possible way to get it back working?
-> could a buy a new G2V and will it be compatible with my original Home Plus license?

I hope there is a way to help me, thanks in advance,
Alex
 

Posted Tue 23 Jun 20 @ 3:06 pm
If you've fried the internals then repairing it is probably impossible or likely to cost more than controller itself.

If you replacing a controller like for like then it will work with your existing license.
 

Posted Tue 23 Jun 20 @ 3:24 pm
StuRSPRO InfinityMember since 2020
If there are internal fuses then there is a chance that one has blown, but having never seen the internals I couldn't say.

Have you contacted Gemini for their thoughts? They should at least have a technical department that could advise.
 

Posted Tue 23 Jun 20 @ 3:27 pm


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